AirHop Adventure & Trampoline Park Bristol — Attraction in Great Britain

TL:DR need to sign a waiver. It's got lockers. Is fantastic fun with enough to do to ensure you are tired out by the end. Food and drink is a bit expensive.

I have been to Airhop a few times, I have found the staff, helpful and efficient, if not a little bored at times. They are however quite vigilant, ensuring the rules are upheld. You can pay online or at the place itself, the websites shows how many slots are left. And you will need to sign a waiver. Incase you get hurt, which is difficult to do if you follow the rules. It also has lockers for you to keep your belongings in. The place it self is quite large and has more to do than just the trampolines of which there are many. Gladiator style battle beams, for finding out who really is the champion of your friends. The foam pit, incredible exercise, jumping into foam pit is easy, getting out is another matter but all part of the fun. Be careful going for distance, it's a long way back! The obstacle course is a three person timed event. Traffic light signals let you know when you can go, to stop it getting clogged up with people. Once you enter the clock starts and is stopped when you press the button at the other end. Dodgeball will probably put you up against other random people depending on you group size, it is not scored by the staff and they do not organise games is just down to you. WipeOut is two spinning padded beams, one low and the other high. You each take your place, jumping and ducking until until one remains. It does not spin particularly fast, it is however an endurance test. The park also has a cafe and venting machines both of which are quite expensive. The cafe has seats that over look the park from a balcony. The coffee is okay. There is a good range of sports drinks and bottled water. You can take bottled water into the park. All together it is great and my friends and I thoroughly enjoyed it. It has not been too busy when we have been. When it does get busy it becomes more difficult to avoid younger children on the trampoline section, so you need to be extra aware when moving from one trampoline to the other. And you can get a few short queues on the other attractions, but you maybe glad of the short rest. After two hours I am pretty tired and...

I like leaving good reviews. But sometimes you just can't.

This place looks superficially good, but scratch the surface and it's poor. Lockers don't work. They know this, they've known this for ages. The reviews 2 months ago say this. Go prepared, leave all valuables in your car. Apparently, they've ordered new ones.

Socks, why you specifically need their socks, not any other type of trampoline socks is beyond me. Also that they wait until you're about to enter to tell you this is just shoddy. Just put a sign up, or ask on the till or something, it's called expectation management. Everyone being told was getting annoyed.

Safety brief was non existent. 2 adults 2 toddlers walked into the brief, were told to thumbs up to a camera in the corner and let in. Apparently that's a safety brief?

In park experience is no better. In the open trampoline area there seems to be a blanket no-running policy. I can understand this with adults or teens, but in the toddler session it's quite unreasonable to have the poor staff telling toddlers not to run at every infringement. My 3 year old was told off twice in 5 mins in an almost empty trampoline park. That's a more pointless task than wandering round looking for a bucket of ice in the desert.

Either the staff training is unrealistic, or they're just plain clueless to the pain of parents. Not helped by the park being run by 20 year olds. Half of us parents are lucky to get the kids out the door in clean clothes, adherence to a "no running" policy? Yeah, good luck with that one.

I've given 2 stars not one, because some of the facilities are good, after about 30 mins when I'd calmed everyone down after discussing these points with the management, you can begin to have fun here, but there's a lot of negative first impressions to overlook to get to some positivity.

Just so it doesn't seem like I'm a moany idiot, if you want a fun time with little kids and can travel, go to the trampoline park at the link centre in...

Booked to go with a group of 5 friends for one of their birthdays. Not a good experience from the start, car park isn't designed for busy periods, not enough spaces and poor layout. Upon entering we were met with rubbish all over the floor, empty cups and sweet wrappers. We'd booked for the 1800-2000 session, as requested on the website we filled out the waiver pre arrival, however we still waited 20 minutes in the queue as there was only one member of staff on. Once we'd been greeted with very little enthusiasm, we attempted to use the lockers to store a few personal belongings, the entire locker area was filthy with split drinks, empty sweet wrappers and used wrist bands. And many of the lockers didn't work, the toilets were awful - tissue all over the floor, dirty toilets and over flowing bins. We then watched the safety brief - which we couldn't hear due to sound issues, we weren't let into the park for 10 minutes past our allocated time, once in the park we had to queue sometimes for 10 minutes for access to the slides and the assault course, the staff there didn't care and there seemed to be no concern about relevant health and safety rules. Not enough trampolines for the number of people they'd let in, staff were sat on the sides on their phones and seemed genuinely disinterested in their jobs. We then tried to go and get cold drinks to cool down, to be met with empty fridges, no snacks and over priced flat soft drinks from a dispenser, the entire cafe area was disgusting, tables covered in rubbish, spilt food and drink and over flowing bins, there were no seats at clean tables for us to go and sit at. We left the park 45 minutes early after one of our friends ended up injured, after finding a first aider, being huffed at and them rolling their eyes at us for asking for an ice pack. Won't be travelling over an hour to go again, over priced with some of the things advertised not actually there) poorly organised and overall very...