Glasgow Ski & Snowboard Centre — Attraction in Great Britain

Terrible customer service. Ridiculous policy in relation to bookings. We phoned up to re-arrange a previously booked taster lesson because our Daughter was sick. Guess what "sorry we dont re-book and youve lost your money (despite the fact that we had already booked a weeks lessons in April) Apparently you are required to be psychic and predict your child`s illness 48 hours in advance before you can re-arrange a lesson. Be advised unless you are psychic I would book your lessons or events at Bearsden or Newmilns, both of whom have far better levels of customer service when it comes to this type...

This place is 5 mins away it’s ok for a bit of practice but the dry ski slope scraps and scuffs your skis. Better going to the real snow at Braehead. A nice club atmosphere. Every time I use the bar I am charged different for the same order (once on same day). The toilets clearly do not get maintained during the day. Corridors a slip hazard with rubber tile effect. Nice wooden worktops at ski counter. The staff member who drives the white Volvo jeep is a liability heard her speaking down to 1/2 of the staff. Receptionist lovely. Instructors...

my son’s private lessons were cut to 40 minutes 4 times during the last seven months. His membership was canceled last month because they refused to renew his lessons when I wanted to double check if the private lesson is 45 minutes long and they cannot guarantee. They don’t have any break during private lessons but shouldn’t they deliver private lessons until 45 minutes if they come late? My son is an autistic boy and people are always very nice to him, we never met such bad service before. So...