Left here after a month as I can't belive the lack of classes and options available. Hardly any choice to me very basic classes definitely not a gym that evolves with training techniques. Pools are dirty bottom of surface covered in hair and dirt really not nice to see. Facilities have been lacking each time dirty smelly toilets and no paper etc never seen a cleaner there or any charts etc to say when they've been cleaned. Lots of places have charts on the door that are signed and cleaned every hour or so ? Definitely needed in a busy public place. Don't seem to have many instructors who have much experience or knowledge in the industry, more school leavers and lifeguards. No sauna steam rooms things like that , parking is an absolute faff to go in to get a ticket from reception to go back out to your vehicle in bad weather and with small children seems silly just get cameras that zapp cars in and out ? Parking severely limited too.Overall compared to other gyms way behind I'm afraid feels like a gym from the 90s. Not worth the membership fee. Better off doing les...
Read moreReally disappointing experience today. Swim sessions are limited to 50 minutes now which I wasn't aware of and wasn't told about when we paid. Prior to Covid I had been a regular swimmer here 5 times a week and swam for 90 minutes minimum. Recently I started teaching my partner who has severe anxiety to swim. It can often take 15 mins for her be able to start. Today I was told by the lifeguard about the time limit, I double checked at the front desk to be rather cheekily told they'd done us a favour by letting us stay longer. Someone more senior chipped in to say the time limit changed during COVID. It seems as if when places aren't run like a business, they think they're doing you a favour to go there. I'd suggest it would be a good time to review the swim time limit. The 2 recent previous times we went, the lifeguards and staff where friendly and helpful even though we were unaware of this...
Read moreDreadful place ... had to walk all the way round the building to be told i have to buy a ticket to get in but i have to go n put the damn ticket in the car 1st !! That was 10 minutes off my swim time in my lunch break ! Then told buy an ignorant swimming i had to go across to the next lane as i was too large to swim in the fast lane !! I had only just got off the steps in the pool!!! This ignornant swimmer then informs me im going the wrong way up and down the lane .... all i did was follow the way the other swimmers were going ...... just because i am over weight does not mean i cannot swim fast ... and i am not a bloody idiot .... the other swimmers were happy going up and down .. so bloody what if they wasnt doing it her way... its down to the staff not ignorant rude people like her to tell them .... will never...
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