I do not recommend this hotel, devolved parking to a profit focussed parking company. Hotel staff since have been unhelpful and disinterested in guests. Stayed at the Royal William Yard for a wedding (which was local to the hotel). Arrived and parked then went to check in. Once we picked up our keys we went to the room got ready and left for the wedding. The next day we got up and left. A month later we got a parking ticket from SIP who were chasing a payment of £100 for a parking infringement for parking on site. No ticket on the car so no option to appeal within the specified number of days which feels deliberate and deceptive (I asked for evidence and got none, just a response saying we 'got you'. No info from Royal William Yard in advance regarding parking we didn't know we had to do anything other than checkin. Spoke to Royal William Yard who couldn't have been less helpful and told us they would not be getting involved even though we were paying customers staying onsite at the time we got a ticket - I mean, I'm sure they have the option to request tickets are cancelled when issued in this way . So now we are stuck with a parking ticket for a stay in their hotel carpark. Both the hotel and parking company should be ashamed of their attitude in this matter. In my mind if you pay to stay on site and checkin they should ask for a registration number and then add registration to their database of cars with permission. Watch out if you are staying here, maybe other staff are aware of the need to add registration details to their database but it's clear it's the guests responsibility to make sure this is done by hotel staff. Reading a few other reviews it appears we are not the first and I suspect we won't be the last.