The Junk Emporium — Attraction in Portsmouth

I wanted a single bed for my son, I asked if they had one and I was directed to the back where a member of staff was to have a look at the blue divan single bed available. The gentleman showed me the bed, the two drawers and the headboard. I went back and asked the big boss (owner) at the reception how much and he said £40 and no discount. I asked for delivery and the said £5. I paid and was told that it will be delivered same day. True to their words it was delivered. We did not realise that the headboard was not included until the delivery man left. I felt it was a simple mistake and that they would realise it the next day and call. But they NEVER did. I excused the action to the fact that they are really busy and might not have realised that they didn’t deliver the bed with the headboard. I then called them and the man that answered the phone said it wasn’t a mistake that the headboard was sold separately from the bed. I said why will the headboard be sold separately from the bed? No one told me before I paid and no one informed me that the terms of a completed transaction has change!!! Where on earth does this happen? To make it worse the man rudely said to me that the bed was supposed to be over £100 but I was given it for £40 so they won’t give me the headboard unless I paid another £15 for it. I reminded him that they didn’t do me a favour because I paid exactly what I was asked. I have never experienced something as horrible as this before. They still have the headboard. I feel that this is broad day criminal act, having paid for a good and you withhold part of it demanding more money. They may think they have gotten away with this one but they will definitely meet their match. It is said 99 days for the thief and one day for the owner. I had to post this so that people can be aware of how...

Absolutely rubbish. To start off not much parking at the premises or around because it’s on the main road and commercial area. Once you enter, the temperature was cold as if you were shopping around at the outside market. Then you have scan around few hours for lots of stuff to be able to find one or two things that you like, then there comes a twist, priced high, or if you find something cheap then it’ll has a small stickers that says, untested, sold as seen no returns.

I’ll rather go and buy from few charity shops in town, you get to look around peacefully and if I buy something at least I know it’s going to a good cause.

I needed garage equipment, the owner said they are clearing a garage and they should get lots of stuff in 2 days, I kept visiting and asking them, the owner had so many excuses to make me coming back to buy some garage equipment that they were supposed to clear out bring stuff back to Junk Emporium, even on one afternoon he said the guys are clearing it out now and the stuff should be here tomorrow and guess what I visited another 3 times during that week with gap of 2 days and nothing to be found.

I gave up and I knew that the owner lied all the time.

I’ll neither visit this place again nor...

What can be said about this place, apart from it's like a 3rd world poundland, where all the products were bought for a pound 15 years ago, then discarded to the local tip where upon Mr J. Emporium and his team of bin bag wearing scavengers rooted through the rubbish to find the nastiest tat they could, cleaned it with dirty nappies and put it on the shelves in their warehouse with a 2500% mark up.

On the brightside, there is a whole section dedicated to Laurel and Hardy figurines, ornaments and puppets. On the downside, the last Laurel and Hardy lover most likely passed away 64 years ago, hence the memorabilia being in the Junk Emporium. Worth a visit if you have never been to a war torn country and wish to experience something akin to the devastation wrought by a direct missile strike.

Three stars given for the offer open to anyone to use their toilet facilities and the friendliness of the staff, one star knocked off for a member of staff smoking inside...