Recently held a family reunion in the restaurant here there were 20 of us booked into to the Dine in style event We were warmly greeted and everything was ready and waiting for us when we arrived The food was delicious and plentiful and served quickly After our meal a male member of staff ( he was Italian) gave us a lesson on roulette , this was very useful as a lot of us had never been to a casino. He kept coming back to check on us making sure we were happy and confident in what we were doing We were able to keep our table in the restaurant all night which was nice as we didn’t feel rushed We all really enjoyed our night here and would recommend a visit to anyone the dine in style event is good value for money , welcome drink , three course meal and a free £5 bet , Just a pity that the lady supervisor in the restaurant didn’t give me her name so I can’t give her a...
Read moreI'd like to say that I could review my experience of the inside of this venue, however we never really got inside. Apparently my partner being hearing impaired, which also makes his speech and language delayed makes him appear too drunk to be able to enter the venue despite not actually being drunk. The door staff rudely and abruptly ask you to prove your invisible disability to warrant entry, humiliating you in front of a queue full of people, then ask you to leave and guide you to the exit because you dont carry your doctors notes around with you. Usually the hearing aids are enough. Appalling discrimination that resulted in us missing out on a family birthday celebration. I did try to message Napoleon's privately to inform them of the situation, the message has been seen, but not responded to so I'm afraid I'll have to leave a 1...
Read moreFull disclosure, had no intention of going to the casino but after the dog racing was abandoned we still wanted to make good on the night. I have been to loads of casinos and this is by far one of the most friendly I have ever been to. Not sure if it's because they get a lot of trade from the dog track who are nothing more than amateur gamblers but the table dealers were great taking the games at a nice slow pace, happy to explain the rules to customers but in an open and polite way. The pit posses all seemed a bit grumpy, but I guess they have the extra responsibility and need to concentrate. Lovely bar area to sit and have casual drinks. We had some bar snacks last night but absolutely I want to come back to try...
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