Sette Colli Restaurant — Restaurant in Sheffield

So me and my partner and parents have spoken about going to this place for a little while now after hearing great reviews in regards to the food so we booked a table for last night (Thurs 1st Dec) as it was a pre-Christmas meal treat from myself as this is something we always tend to do around the Christmas season... We arrived and was shown two tables to choose from but the staff didn't seem overly friendly or welcoming if I'm being quite honest. Food was lovely enough don't get me wrong, but the service wasn't the best, my partner is a chef and has worked in hospitality most of his life and he commented the exact same as the rest of our party. We were not once asked how the food was and we were offered black pepper on our starter dishes to which I replied "Yes please" and the waiter never bothered to come back and proceeded to ignore us on numerous occasions, they were more bothered about a birthday party of 14 that had booked but as I see it every customer is a potential returning customer/regular if treated right so you should treat all your customers with the same service and attitude. After mains there was no offer of desserts or more drinks and we were just pointed to look at a dessert board on the wall. We felt rather uncomfortable to say the least and like we were a burden and had to physically call a waiter over when we needed service. I'm half Italian myself and when I've been to Italy I have been treated with much more professional attitude, attentiveness and respect and even when I went to pay the bill (they didn't bring it after we requested it) I was met with a member of staff who I believe to be a manager with zero personality and just a glum look on his face just throwing the card machine at me so I decided to reduce my tip as was going to pay a lot more obviously if service was up to standard but it wasn't, probably one of the worst service experiences I've ever encountered. It's safe to say I don't think we will be visiting again. I'm pretty sure there are much better Italian restaurants in Sheffield so we will try elsewhere next time, such a disappointment as this place could be really good if drastic improvements were made and three stars were given purely based on the food alone nothing else which I think is rather generous considering our...

Sette colli is without a doubt some of the best Italian food we have ever had.

However the rest of the restaurant does not do the food justice, the tables are really packed in and it is difficult to squeeze through in parts. Further because of this it is loud and lacks any kind of atmosphere, it was also uncomfortably warm which we suspect was also due to how packed in it was. The servers were polite and friendly but were always in a hurry and were difficult to get hold of.

To compound this further, my partner was initially brought the wrong dish until we pointed it out, and then later the wrong drink. We felt that this resulted from the servers rushing off before checking things properly.

Another small but important thing was the state of the drinks menu which felt to the touch stickier than a nightclub floor. Which raised concerns about the cleanliness of the restaurant overall.

To conclude we may have the food to takeaway but will probably not be back to the restaurant itself in a hurry as all these issues could not be excused by the...

Unfortunately will not be returning we was In and out within 1 hour felt very rushed wasn't offered deserts wasn't checked on during the meal to offer more drinks or check everything was OK didn't want praws in one pasta dish due to not liking them but wasn't offered alternative meat but was still charged £16 for spaghetti in a tomato sauce with some peppers no sides offered £65 bill for 2 people was very expensive for the food we received although it was nice it was very basic. We don't go out very often so it was very disappointing we travelled 45min to eat here as we heard good things about it but unfortunately was not made to feel welcome we was barely spoken to by any member of staff understanding it's valentine's weekend it felt like they wanted people in and out as quickly as possible to get the...