Llanishen Leisure Centre — Attraction in Wales

The staff were really helpful and the ladies changing rooms were clean. The locker we used was in a small "U" shape near the entrance to the changing room. Unfortunately when it came time to leave the pool it made getting things from the lockers harder as it felt quite tight.

Into the pool: the pool itself is a beach style pool with a wave machine as well as a broken - bucket fill activity (not sure how else to describe it - the joystick did nothing and the buckets had to be filled manually). The waterfall mushroom was nice and the small slide although I think a slightly bigger slide would have been appreciated by the kids there. I'm not sure exactly what the giant ball barricade was for, other kids were climbing on it and not getting told off and it did provide a sheltered area from the wave machine. It was a nice touch that an inflatable net and several beach balls as well as soft balls were available but they were quickly taken if you didn't get to them quick enough. There were also water cannons that could be moved and angled but these did not get much attention from the children there. The humidity and the pool was much cooler than I was expecting and another swimmer commented that the day before when they visited that people were going blue it was that cold. Which is surprising as you would expect warmer waters over a half term when more children are going to be using the facilities. Even I found the water to be a bit chilly on the day so had to keep an eye on those I was with. From the pool you can see the "cafeteria" if you wish to call it that. When we went swimming over the lunchtime period and from the pool you could see shutters down so it was closed and your options were two vending machines so we didn't bother to explore it after for a warm drink to...

This is no longer a “Leisure Centre”. If you wish to use the Llanishen Centre you are restricted by the car parking time. You are given 3 hours to get in and out or have a fine. You have to pay if you use it for longer or have to leave for 50 minutes before returning. This is so management can make more money on top of the gym membership you are paying for. Llanishen Management have cut lifeguard staff hours and the swimming teachers are expected to be lifeguards while doing lessons.

If you use the pool from their dictated 4pm - 7:30pm you are cocooned into a small area that includes Adults, juniors, toddlers and babies, you will be restricted to an area which is not suitable for swimming per person. It’s is very unsafe to take young children, you are not able to swim in the beach area it is on a slope, nor are you allowed in the main tank. This is so management can make more money through hikes swimming lesson prices which take place in a huge area, mostly unused, while you’re cocooned.

Our day consists of swimming 10-12 lunch in the cafe then soft play. We cannot do this because of the parking restrictions. I have to remove a distraught child because they don’t understand parking restrictions.

This is also affecting the cafeteria and staff job loses will happen there too as a knock on effect mainly from the swimming restrictions in place.

Turn styles are being introduced so there will be no walk ins either. So those who have enjoyed free reign that’s coming to an end too ha!

These decisions have been made with absolutely no public consultation. I have not received a response to my my complaints to the area manager Dawn Pinder. So clearly, they don’t care about customers just about cash.

I would advise looking for a suitable Leisure centre other...

AVOID Llanishen "Leisure centre" I went very recently , only to be greeted in the first instance by a poor distressd mother, with her two children, protesting to the girl at reception as to why she had received a parking fine, having used the centre , & parked in the leisure centre car park??!! Should have taken this as the huge red flag that it was ,& walked straight back out. The aforementioned receptionist (whom looked all of about twelve years old) seemed far more interested in speaking to the equally pre-pubescent boys, of which there were dozens when entering the gym. That, in an of itself is not an issue, if it weren't for them just hanging around the gym equipment, not letting others use it, whilst looking at their mobile phones as if at a youth club. There should be a designated times for this type of usage; ..& should people that young be allowed in the gym anyway? ( Isn't there a minimum age requirement???) The changing rooms were filthy, showers do not work properly, and the swimming pool was absolutely freezing. Terrible experience from start to end.This place is now run by "Better" ......utterly inappropriate name, bring back...