GameStop — Attraction in Alaska

I had very outstanding experience overall the staff was super friendly and extremely helpful. Pretty much single time I go there or the 5th ave site. Haven't been to the Tikahtnu GameStop yet, but I went to Dimond just recently and managed to find good couch co-op games I could play with my friends. I'm not well versed in the switch but the management was very knowledgeable and kind with listing products they have on sale and reminded me I need to update some of my information of my change of address since I stopped getting game informer mags. Can we get free demos in those like back in the day? Dimond is closer and I've been there multiple times and every time the staff knocks it out of the park! I miss returning movies and socializing like I did back when blockbuster was a thing. Please never take away GameStop. I love the Dimond GameStop but sometimes the 5th Ave has really cool props and merch like those Legend Helmets. Very clean, tidy and organized plus the staff was pretty attentive even though it was kinda busy and some shady folks came in. The Dimond mall gets some shady costumers every now and then but the staff is pretty good at checking and being tactful on all who enter. The 5th ave gets occasional homeless folks or delusional weirdos that just walk into the mall and loiter but that's at most stores there I guess, it's unfortunate we have some sad human beings with some really serious mental health issues just walking about being Karens or Kevins not fit to be a beneficial factor to society causing a ruckus just to waste everyone's time or energy being a nuisance but hopefully they can get the help they need, or maybe more security at both locations would suffice. Staff was super awesome and very professional, stores are clean, plus the sales are...

To whom it may concern Hi my name is Michael Johnson I recently went into one of your stores here in Anchorage Alaska in Anchorage Alaska at the diamond center mall. Associate who helped me. Name Hakeem Id# 498599I wanted to buy Ps 5 digital edition for $399. Upon purchasing the worker there advised me that if I do not renew my gamestop membership he cannot sell me the PS5. So I said OK. then after he added a controller saying it was part of the bundle and if I did not buy that he could not sell me the PS5 so I said fine ok. To make things worse he told me that I have to buy 1 of 2 gift cards $50 or $75 I was baffled by that why in the world would I have to buy a gift card in order to purchase a ps5. All in all the reason for the email is is I don't think that was correct nor should that be how things be done Since when do you have to have a membership to buy anything at gamestop. I only wanted a ps5 and was basically forced to Purchase other items in order to buy the playstation. If you were to look at the receipt you can see as it goes down all the attempts I said to say I didn't want this and they added it anyway Receipt or transaction number is 00318/03-117being that playstations are so hard to come by II had no choice but to purchase these other things in order to get one. This is not right and I deserve some answers to why they made me do this and if it actually is a bundle package you guys offer. Won't be going there again 0 stars if it...

To whoever is wondering: DO NOT GO INTO THIS GAMESTOP. WORST SERVICE! GameStop went on break 2:45 and it was supposed to be done by 3:15. An hour goes by, nothing! there are people and kids standing outside, waiting patiently and still nothing. After they had opened, I had confronted “The boss”, the one who was doing game inventory, and he had given me a LOT of attitude! i had told him and ASKED him if he could make it more clear on what time they’re coming back because it’s super unprofessional! it’s super bad for your business! and he had told me it was because of breaks and the low staff, which I understand completely, but he looked like he was the only one in charge, you would think a manager/boss would take responsibility and run the store by himself while his employees are on break. He had rolled his eyes at me and talked to me very unkind! GameStop at Dimond is unprofessional and rude.. I had to walk out.

ps, do not buy a used ps4 for $400. Please just get a new one. Don’t get any of those used consoles, they charge the same as a brand new console. GameStop is money hungry. You are better off buying games and consoles at a smaller video game business store.

I have never liked the service that GameStop provided, EVER. but I would always shrug it off but this...