GameStop — Attraction in Amarillo

So had a little situation with this location and all the employees and the manager Zach was absolutely amazing. I went in to purchase a pre-owned Nintendo switch. When I got out to the car and got it out of the box. The screen was a messed up more than I would have liked it to be for the price I had just paid. The employee that evening. Was great and switched me out for a different pre-owned unit and deactivated that one. Somewhere in that transaction my receipt was lost for a one-year Nintendo membership that has the code on it. It took me 3 days due to the manager not being in. Zach, the manager was fantastic and was able to get me a digital copy of my receipt so I could contact Nintendo and get a refund onto my eShop. You don't understand. I called multiple locations. I called Nintendo twice. I went through the full chain of command to try to get this figured out before Mr. Zach showed back up to work. He was My last Hope and he came through LOL! Just wanted to drop a good review for these guys. They did their jobs Fantastic. Couldn't ask for any better...

They used to have a guy named Jake that always took care of me. All I know is they try to take care of me almost every time I go in there offering me the latest discounts & offers they have. I'm still rocking a PS3 & they hook me up w/ the best stuff 4 PS3 everytime. I know PS4 has been out 4 like forever but I'm 41yrs young & I have a family to take care of but they work w/ me & answer all my questions everytime ... even if I'm old school. Parents if you have any questions this is your one stop shop right here ... all questions answered & all discounts offered... if they don't have it they will lead you in the right direction to get what your...

The employees are very helpful, however somehow despite only placing 2 pre-orders at this location, they have managed to mess up on my pre-orders 3 times. First time was not a big deal, I had to wait about 10 minutes so they could go through the previous days shipment and find my amiibo sets Second time, I had already placed a $5 deposit to pay off in full later. When I went to pay it off, I had to pay off the full price, as if I had never placed a deposit. Third time was today, this one is out of the stores control, but when I went to get my pre-order, I was told they never got the game. a...