Bodycentre Wellness Suites & Spa - Anaheim Hills — Attraction in Anaheim

I scheduled a couples massage for my friends' 1st year anniversary while we were all down in Anaheim on a group Disneyland trip. It was very important to me that this very special couple have this relaxing time. I was on the phone with someone from Bodycentre for 10 minutes explaining this a week before the trip. I made the appointment for 5:30pm the day we flew into anaheim, giving us time to get settled and eat before their massage. I remeber the women asking Sat or Friday.. and I immediately said Friday as we had a jam packed Disney schedule for the next two days. When my friends headed out on Friday night for their anniversary massage they hit traffic. They decided to call Bodycentre to let them know they would be a few minutes late. Bodycentre then told them that their appointment was for Saturday not Friday. This is a mess up on their part. They did not offer to make it right (offering a later massage as they are open till 9pm), they did not call me to appologize and insinuated that I had somehow messed up. I am beyond upet that becuse of Bodycentre's staff messing up the anniversary present was...

I had a deep tissue massage with Julie and although the massage was pretty good and helpful, her attitude wasn’t. I was only about 5 minutes late because of traffic (appt was at 4:30). I called in advance to let her know, so she was more than welcome and had enough time to cancel the appointment if she wanted to. She said my muscles feel “weird”, which was a rude and disrespectful comment to make to a client. She seemed so irritated that my body was tense lol which is funny because that’s the reason I am coming in for a massage. She followed with a demand that I relax and said word for word “you’re like fighting me”. The room was nice and the bed was comfortable. The massage itself was good, but Julie’s attitude was terrible. I don’t recommend her but I do recommend this location with another staff member! I still gave her a 15% tip (the lowest amount I thought was appropriate) because I always kill em with...

I really wanted a deep tissue massage to relieve some tension and instead I left with a headache and with a pain in my calf that was painful to walk. The therapist tried to show me some reflexology on the one calf but was so deep that it bruised me. The rest of the massage was more of a strong Swedish massage with a combination of a different type of massage. The receptionist was nice and reduced the price to match what I received and gave me an ice pack for my calf and icy/hot type of lotion. I had also written in the intake paper that I had been under doctor care and that I had been injured and no one asked me anything about it. I did tell the therapist but she didn’t really seem to ask for specifics. I did get a call back from the manager and she is going to bring me back with another therapist that should be a much...