We took our son here today cause he has been begging to come back with me(father)! So we came and the weather was cold, little windy and started to sprinkle rain. Not parks issue, but we went in to customers service and they were very friendly and helpful, they refunded our mini golf tickets, allowed us to keep out arcade purchases. The staff inside the castle were pretty friendly and helpful. Now the castle inside itself needs a major upgrade. The paint was old, carpet needs major cleaning, upstairs needs new air system( they have a dozen or so portable air units in top floor) the air was stale, it also had weird vibes up there! Couldn’t play the laser tag, wasn’t open! The arcade area needs upgrades as well, a lot of games either weren’t working, unavailable (system down) or old! The card systems for reload or purchase were either frozen and wouldn’t change screens, sometimes the card readers wouldn’t take the tap, and had to keep going back to customer service to reload cards! The staff were pretty apologetic to the situation and agreed things good be better! One thing that I was really surprised was how the food selection and taste was! We did order the pizza (sausages and pepperoni), it did take a bit to be made and delivered out but it was fully cooked and it was really good! Prices weren’t to bad also, I mean better than most places for the quality! Other people there had ordered some wings and fries, they looked and smelled pretty good and the fries looked good and crispy. Now for the cleanings of the place, in the food area, tables were mostly clean but there was a few that food was left over for a while, trash cans could have been taken out and pizza boxes thrown away( I only say cause they weren’t that busy when we were there). Now the real upsets were the public restrooms, stalls were trashed, trash cans were over flowing, and that was for the restrooms in the middle of the arcade area, didn’t check the back ones! The outside restrooms were closed off by warning yellow tape, had no idea what was going on over there! Would we come back???????? I always give a place a second chance, but hopefully they do some or all upgrades in all areas!!