After reading other reviews and noticing a repeated theme I felt it necessary to share my experience.
I went to Classy Consignments to find a prom-like dress for a themed birthday party with my friend. Upon entering we Were Greeted by a middle aged woman who was very friendly and eagerly showed us where our best luck would be in the store. She made an off putting comment when i had a few dresses in our hands to try on. I’m about an 18, my friend a 6. “Those dresses will be WAY too big for her!” This was a comment I was willing to let slide as not everyone has common sense. I let her know the dresses were for me and not my friend. She then said “Oh, that’s not your daughter?!” (My friend and i have a three year age difference) My thoughts at this point were, you’re not only bashing me about my size but now my age as well? Thanks lady!
I tried on a few dresses only to be disappointed. After thinking about what had just happened I decided I didn’t want to purchase anything from their establishment. I put the dresses back on the rack and made my way to the door. The older woman sitting behind the counter asked if I had any luck, I told her no. She asked if there was something in particular I was looking for, I explained that I was having a themed birthday party and I was looking for something loud. Without anymore explanation she says, “oh so you’re wanting something trashy?” I smiled under my mask and then explained to her that I was actually looking for something with sparkle and tulle. At this point i felt personally attacked. My body, my appearance, just everything. It felt disgusting.
I Will never return to this establishment. I very much hope you start thinking before you speak to customers the way you...
Read moreI just went here to look at dresses. I came with my fiancé. No one was in the parking lot but upon arriving one of the employees was staring at us. I walked through the door and upon entering both employees seemed very suspicious of us and one kept trying to take a glance at my engagement ring. I let her know my general size and what I was looking for and she led me to a section. I looked and she came back and showed me a dress and said I should try that one on but they were having lunch. That’s fine. I asked for a restroom and one of the employees curtly stated, “No”. No restroom? You expect your customers to spend time in your shop but don’t have a restroom?? I get it’s Covid but if you are open you should have this basic necessity. I can try on your consigned dresses but can’t use a toilet? I left and won’t be returning. I was excited to visit this shop but left with an icky feeling. I also feel as if the employee was body shaming me and my fiancé also had that same feeling. She kept looking me up and down. It’s unfortunate a person such as her works at a bridal consignment. She creates such a negative experience for what is supposed to be one of the happiest times...
Read moreWon't let you try on a dress unless you commit to buy it... It's prom season, prom dresses are expensive, so my daughter and two of her friends, one in college and the other two HS seniors, went here to look for more affordable prom dresses. We've been here in the past and have purchased formals several times for different events and have recommended Classy Consignments Bridal to others. I don't know if their policy has changed or if it was that three young, WELL BEHAVED young women were shopping alone, but they were told that unless they WOULD buy any dress they tried on, they could not try them on. Oh, and there was a no-return policy also. My daughter called me because she was angry and humiliated since she was the one to suggest she and her friends go there in the first place.
I get it's a consignment shop and they don't own the dresses, but who buys a dress for a couple hundred dollars--heck, even a hundred--but can't try it on to even see if it FITS correctly first and can't return it if it doesn't?!? Anyway, we're never going back there and we are making it a mission to tell everyone we know about their "buy before you try with no...
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