Caribou Coffee — Restaurant in Anoka

I have visited Caribous all over the state and this location in Anoka on Main, is by far the worse experience ever @ a Caribou. I went for a ‘cup of joe’ with my boss and proceeded to use a perk I had and the nightmare began.

The perk said ‘offer ends Tuesday’… not offer good for Tuesdays. So a young attractive Asian girl attended to us. She was horrible. We begged her to speak up and it got worse the more we repeated that we couldn’t hear her. Also, moving in 12” from her didn’t help either, and it was about to get worse.

I repeated my request seven times. Large Mint Condition, Five Splenda, Blended, White Chocolate. No not a Turtle, a Mint Condition. Large. Five Splenda. No not hot, blended. White Chocolate please. A Large not Small. Then my boss repeated his order a few times as well. It was a bloody nightmare. Good grief.

Then without notice, she walks away and a condescending pierced faced supervisor takes our order and tells me I was incorrect about my perk. Well after you scan the perk on the app Ms. Supervisor it disappears, so I can’t show it to you anymore. Now we’re debating the comprehension of the English language and she poorly attempts to patronize me and it’s only pissing me off further.

It’s important to mention, I visit Caribou ONLY a few times a week to entertain clients, buy coffee beans or take advantage of the BOGO Tuesdays and Thursdays. So Ms. Supervisor needs a crash course in customer relations because she sucked like a Dyson vacuum.

This is the 2nd time visiting this location in Anoka and my very first visit here they gave me the wrong beverage. To make matters worse, the Mint Condition I received didn't have the Splenda I requested and it tasted 'watered down'. SMH

I love the lounge at this location but I am positive they will be happy never to see me again,.. and the attitude from this Supervisor was extremely condescending and unbecoming for...

I was here for a visit and it was horrible. Coffee was great but the whole atmosphere was ruined by the actions of an employee who was having a loud conversation with a local friend of hers that all the clients had to listen to. One-by-one customers left the comfortable seating, as the quiet environment was interrupted by this young employee having a very loud conversation from the counter to the boy sat on the other side of the restaurant ( As she changed the trash, also). We were the last to leave and no manager came out to tell the girl that her personal conversation should not be heard across the whole café, loud as anything. We finally left because we always enjoyed the atmosphere of Caribou for a nice easygoing place where one could study, order some drink and food, and enjoy a professional experience from the staff. No. Here there did not seem to be one person whom I could recognize as the manager on Duty through uniform or age. All were quite young. I would have appreciated the girl just take a break and sit by her friend, speaking directly across from him at a table instead of alienating 7 customers from the inside of the building because she doesn't know what an...

I stopped by on a very hot day and noticed a man outside who asked me to buy him a drink. I agreed, but while waiting for his order he started making me uncomfortable—asking personal questions, wanting to use my phone, and asking me to leave with him. The barista and another employee quickly noticed and stepped in, offering me a free drink and making small talk to keep me comfortable. After the man left the shop, he lingered in the parking lot, still being flirty and trying to leave with me. I got into my car, and I saw the employees watching from the window to make sure I was safe. The barista was even on the phone, likely with authorities. On top of serving great coffee in a clean store, the staff here are genuinely caring people who look out for their customers. I can’t thank...