Excellent customer service and did not force their opinions on customers. As well as a pleasure to be there chatting with the employee. Prices are excellent and beat the alternatives on the other side of the street. I will definitely will be back as a repeat customer. They have excellent prices and selection of products. After doing buisness with them for several years now I can say that they are my go to store in Athens and will no longer be going to the store across the street with attitudes towards customers. They staff here has always been friendly and helpful and thats better than the competition who are across the street who are just judgemental about customers and are extremely over priced. After doing buisness with them for over 25 years. I am totally happy to give my money to the Silver Serpent instead of the place across the street and I hope that Silver Serpent is around for 25+ years like the competition. Since the staff here is not judgemental and actually knows about the products they sell thats a very rare thing these days. As for those saying that they sell junk here they sell the same stuff that the two other stores across the street sell just for less money. My guess is that you probably just broke things do to operator error like usually is the case and when you buy cheap plastic tools you get what you pay for . Spend a few dollars on metal grinders and they will last for years. Just like glass products are nice but just don't drop it, lol thats just common sense and dont use glass when drunk it will last longer than a week. There are just not that many vendors and manufactures in this industry. All shops use some local vendors and their are not that many local craftsmen. But they do make quality hand made glassware and just as durable as any other glass blowers products . You just have to be careful not to drop it, bang it on harder things and or use a metal poker with it. Common sense goes a long way and your glassware will last years. I have several pieces that are 20+ years old that friends made me years ago that look brand new...
Ā Ā Ā Read moreI lived in Athens from 2016 to 2023. Silver Serpent was my main supply of disposables and local glass. They have excellent customer service. Probably the best Iāve seen in a head shop. They didnāt have nearly the inventory they do now when I moved down. Theyāve come a very long way, and deserve all the success they achieve, in my opinion.
The local glass is beautiful. Very nice fumed spoons and bubblers. I still wish I had the last spoon I bought from these guys. Beautiful, and functioned well. They may not have all the brands of high glass, but, they make up for it by constantly supplanting new inventory and trying new things. Major props. I wanted to write a review when I still lived in Athens, but, the store just came across my mind. Both locations are absolutely fantastic. I highly recommend supporting this local business. The man who used to (?) own it was always very friendly. Thanks for 7 years of excellent...
Ā Ā Ā Read moreWe don't go to Athens without stopping into the Silver Serpent! We have bought Vape mods, batteries, extra vape tips, replacement glass, alcohol, snacks... You name it they have something for everyone! Not having to order extra glass for broken vape tanks and tips on line is great! On our last trip I found they had Drag mods in stock and they even had the Emerald and Silver Mod I have had my eye on for a long time. It took 3 people to find the price of it but they were all courteous and very helpful. It was very comparable to on line pricing and in stock(haven't been able to find them on line, in stock)! They located the box, checked to make sure the mod was in perfect working condition and we...
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