Rented a boom lift cost me 300 dollars. When I picked it up the girl at the front desk was super rude. The young man that walked me through it was a nice kid. Got it home and it locked itself out and the store had already closed took me 4 hours but finally with the internet help I got it going again but by then it was late and I had to work in the morning and had to have the unit back after work the following day. So I basically paid them 300 for nothing. Now I understand it wasn't something they did. And I could have maybe chosen to get it on a weekend but I needed it right then. When i returned it the following day I explained what had happened. The gentleman was actually nice said he would forward the information to the owner and let him make a call on whether or not to refund part of or all the money and I never heard another word back. I have rented numerous things from them . But this will be the last time. I will take my business and probably everyone I knows...
Read moreRented a floor sander that quit half way thru the job . I had it rented for 24 hours . Picked it up at 2:30 in the afternoon it quite working at 7:00 I was three quarters of the way done and they were closed . I called them in the morning and they said bring it back we will swap it with the other one they had . I am thinking ok great I have to make another trip but fair enough. here is the thing, the job would have been done and over if it would not have quite working . Now they want to charge me 4 hours to take the other sander to finish the job the first one was unable too . When I talked to Tiffany the manager she said they plugged the first one in and worked fine . I can tell you it did not It slowly lost power and got hot as we were using it and then it quit . I tried a different outlet thinking maybe I blew a fuse still wouldn't work . I would avoid these people if you have other options the customer...
Read moreI am a 62 yr old woman , i was looking for a concrete floor stripper, i tried a buffer at Taylor rental with grit paper to see if paint would come off, it did not, Taylor rental took the time to help me and unload and load, they also took back tools i rental for the day and could not use full refund, they were curtious both Auburn and Ft Wayne stores ,, A CLEAN RENTAL STORE READY TO MEET ALL YOUR NEEDS , I FOUND THE TOOLS TO BE very clean and ready to use and very reasonable in cost give them a call 925-3000 and yes thank God they support the RFRA The mission of the 1st Amendment Partnership is to promote and protect religious freedom for people of all faiths. We represent the common voice of our partnering faith communities that encompass over 120 million Americans. We focus on public policies and education that recognize the profound contribution of faith and religious freedom to the...
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