Watchstation — Attraction in Aurora Township

Amazing experience!!! Katherine and her team made me feel like family from the moment i walked in. I own multitudes of watches, and shop the industry religiously. When I entered the store I was wearing a watch that means the world to me, yet it's not worth a whole lot. But it was given to me by a good friend who passed away. The watches battery died over a year ago. Since then, I've taken that watch to more than 10 jewelers, 5 brokers, and countless other watch distributors. One of the pins was ceased into the case and no-one have ever been able to remove it. Not until Katherine called over Trevor and asked him to take a look at it. I told her and Trevor it was a lost cause. They both smiled politely and asked if they could give it a try. 10 minutes later Trevor had the backing off, battery replaced, and refreshed all the screws back to new.

Now my best friend is back on my wrist and ticking like a champion.

I'm over the moon excited and happy with my experience.

I ended up buying a Diesel from Katherine also, the deal I received, was more than 33 percent of list.

To the whole staff I came in contact with that day:

Katherine, Trevor, and Mark Your'e amazing!!!!!!

All the love, and...

This place deserves all the praise. I walked in with a watch collection I have accumulated over a few years. I was greeted by the store manager Trevor. I had 17 watches that all needed batteries and some of them i had not worn yet. I also let him know that a few had sentimental value to them and to please be careful with them. He assured me that he would take care of it and he could get it done within an hour or so. He was man of his word and I received a call to pick up my watches and that everything had gone well. He even went the extra mile to clean and set the time on each watch. 17 watches. Listen if I could give this place 10 stars it is deserving of each and every star possible. This was the best customer service I had received in a very long time. Please give Trevor a raise Bravo my...

I bought a watch and it was women’s (the guy didn’t tell me what gender but it looked like a small mens watch) and once i got home i looked the watch up and it was women's. I went to the store to return it but they said i couldn't because it had “scratches” but i only wore it once when i got home and it was kept in the box for the rest of the time. would not recommend at all the manager is so rude she needs to be fired and their policy is so bad. Please nobody shop here i'm doing...