Jungle Island Family Entertainment Center — Attraction in Austin

This place was pretty darn neat! *The inside was beautifully decorated with murals along their jungle theme, and their playscape also fit into that design. *The playscape itself looks pretty small from the outside but it actually has much more space to run than it appears due to a lot of internal corridors. *My kids had a blast here and it was a great value for an exceptionally low price of $6 per child without an hourly time limit. *There were men's and women's restrooms + 2 family bathrooms, so there are plenty of places to change babies.

The downsides are *it is VERY loud in there due to all the noise bouncing off the hard (concrete?) walls, between the kids playing and the loud music coming over the speakers. I would have been a lot happier without the music adding to the cacophony. *They also don't allow you to bring your own food for the kids. I definitely get they want you to spend more money while you're there to offset the low general admission, but the options offered are not particularly healthy or allergy friendly, so my kiddos and I wouldn't be able to eat any of it even if we wanted to. *I really wish they didn't have the pay to play game machines in the back. Those are a distraction away from the actual physical play time we come to these sort of places for, which always inherently creates conflict between the kids (who just see flashy lights) and the parents (who don't want to spend more money for their kids to sit in front of a screen instead of playing). I feel the space would be better used by more...

We went there with an open mind and empty bellies. I was a little worried when I saw an unsavory element hanging out at the front door. As we went in, we waited in line for a seat. Once we Got to the greeter I experienced something I have never had happen before. They asked us the ages of all our kids then asked me to put them against the wall to measure their height. At first I thought it was just a joke until the lady asked again and pointed to the markers. The put my 4 year old against a crude cut out that had infant child and adult on the wall. She was at the child which we were like..ok isn't that obvious? Then I had to put my 2 year old twins there like a line up and they were between infant and child...I felt like they had done something wrong and were being put in a line up. I looked around and it was a large place that was packed and I wondered why it was so important to measure the growth of my 24 month old children, and how the 2 pieces of fruit and 3 chicken nuggets apiece that they ate would affect their profit margin. After waiting 10 minutes for a seat we were put right in front of the buffet line. When I asked for seating in a corner that was empty they were reluctant...I told them I have 2 kids that need a high chair and you are putting us in a high traffic area in the way of everyone! When we got situated in our seats, we found the food not very good. Overall it was a very unpleasant experience we...

This place was horrible I wouldn’t go back ever again. Staff was by far soooo sooo soo rude gave attitude and very ugly looks, food was disgusting and let’s not forget about how my 1 year old son almost got stabbed in the head by nails being all over the place, it was very unsafe for kids! I do have pictures of everything and I will be reporting it, they had a wooden box out in the open with nails sticking out of it any kid could have gotten hurt from it my child fell close by it a nearly almost cut his head opened because of it when telling a manger about it she then looked at me very ugly as well as everybody working, we got attitude from all the workers from the minute we walked in, I don’t recommend this place AT ALL! I worked in customer services for over 5 years and I still do word of advice for y’all staff even if y’all are having a bad day ACT LIKE YALL ARE HAVING A GOOD ONE AT WORK around customers and for those who looked frustrated around the kids y’all shouldn’t be working at a place with small kids then. Y’all should really reconsider hiring new staff cause your workers attitude and looks to customers honestly were not...