MTM Indian Foods — Attraction in Austin

Had a bitter experience with the products as well as the owners... whatever happened to customer service. Bought some flour today and it really smelt bad and tasted bad. So I took it back and politely told him that it is bad and so I wan't to return. The owner and I believe his wife immediately started becoming defensive and started arguing with me and were being rude. I was shocked the way they talked to me. She even asked if I am from India and when I said yes, she said, "okay, I now know"... not sure what that meant. When I asked them if they are not responsible for the stuff they sell, they tell me that I have to contact their supplier :).. really. In the past, I had bought some mixture and after going home, noticed that that stuff had expired. I think I need to look into complaining to FDA and I will. Anyways, just wanted to tell you all about my experience.... never seen this kind of behavior at any other indian...

My experience with this store is really terrible. First and foremost there is no price tag. This store is denying the basic right of customer to know the price before buying. I am really surprised that most of people are not bothered about this inconvenience. Upon asking about this,the response is sticking prices will attracts lot of unnecessary expenses like labour charge, sticker cost etc. He suggested that the person at the counter will always assist and everytime when I visit, the counter is struggling to cater those who are checking out. Anyways the response to my question is not a pleasent way. Next I found lot of expired products. Check the products expiry date as there is less chance for a refund or exchange. Lastly some of the evening snacks, are kept open near to the counter and anyone can open the sheet with...

they do sell fresh curries, pickles and snacks every week, mostly on every Thursdays, which are great. You can also buy Indian utensils, common ayurvedic medicines etc from here. expect expired products.. check thoroughly before you buy.. donot blindly trust the dates they mark on the packets.. You may also find this shop a bit more expensive than other Indian stores. Limited variety of vegetables are also available,...