Fish Island — Attraction in Barrington

Impatient and dishonest. Unhealthy fish. Just bought these 3 shrimps 20 mins ago, and one has already died in the bag. When I was purchasing them, there are many dead ones in the container, but the owner claimed that they “just dosed medicine, which is why they are “asleep””. They definitely are dead. Owner was not happy that I wanted to pick out the “healthier” looking shrimps. I wanted to slowly pick some because half of the shrimps are dead. But owner was going to net me the dead shrimps because they’re “asleep”. The dead shrimp when she was netting, was already acting up weird, but she was rushing me to finish picking. I couldn’t tell her to change that one out. If you’re going to lie to your customers about the health, or even dead or alive of your fish, you shouldn’t be owning a business. Overall, pretty bad experience. And I hope someone contacts me to refund me at least the dead shrimp. Update, day two, one more died. Day three all of them died. I’ll be disputing my money back. It is a waste of time and money to buy...

The absolute best customer service I have experienced. The owners were both so knowledgeable and helpful. They had a big variety of both freshwater and saltwater fish and corals. My boyfriend and I went in and ended up purchasing over a dozen fish. Many of the fish we got, we have never seen before. The prices were very fair. All of the tanks were very clean and you could tell all the fish were very healthy. The lady that helped us said that they do their best to isolate all fish to ensure that they are all healthy before they go to their new homes. They bagged our fish up, sent them home in a huge insulated box, and helped us carry it to our car. When we got the fish home, they settled in very quickly and ate. Usually when we get new fish, they take a day or so to adapt. Thank you for a lovely experience. I am very pleased with our purchases and will be returning very soon! I would recommend Fish Island to anyone who is looking to start or add to their...

This is my third trip to Fish Island. This mom and pop shop may not look like a high end aquatic shop, but I’ve learned more about it keeping Fish and maintenance in my three trips there. Eugene and wife are constantly working to make sure livestock are healthy. I I looked at every tank and did not see one sick or dead fish. When I order fish, they assure that the fish are healthy and exactly what I want. They’re very knowledgeable, polite and volunteer much information to assure that I have a healthy Fish Tank and an enjoyable hobby. Thank you both I look forward to my next visit to...