If I could give this less than one star, I would. It's dumbfounding to me that Belmont Light/Water have a monopoly on the public works in this town, which allow them to have terrible service and prices. I went in this morning, after trying to rectify my bill over the past two weeks to no avail. The lady at the front desk was playing Solitaire on her computer. She deliberated with another person in the office for a few more minutes over how they couldn't help me, and then sent me off search for someone else to help be fix my $680 water bill. Absolutely horrible service and...
Read moreThey are horrible at customer service! The women was so rude! I am low income disabled and they are charging me the regular rate. I cant even use my oxygen machine. I have a doctors do not shut off letter and they keep demanding $100.00 mo not to shut me off. The cust serv rep was telling me i was lucky she was even talking to me if and said if it were eversource they would not even...
Read moreBelmont Municipal Light: Exceptional Service with a Sparkling Personality!
The staff at Belmont Municipal Light exudes excellence, particularly a certain female employee who provided exceptional service. Her sparkling personality and expertise made my electricity bill concerns a breeze to resolve. A delightful...
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