Four Leggers Pet Supplies & Services — Attraction in Beverly

This will absolutely not be the only review that I write about this place. I will never take my dog here again and I advise everybody else to take their dog there again if they want to feel safe. I was told that my dog would never be allowed in the daycare because they don’t have German Shepherd there when that’s a complete lie they do they just don’t know how to train them and they don’t know how to handle them, which is absolutely obscene to me if you are a training center and a daycare center. I was told by the daycare manager that my dog would be better off with her own kind, and when I went to complain to the owner, Jen, I was told the same exact thing I’m absolutely disgusted with the way that this conversation my dog was blamed for everything even though she did nothing wrong I paid thousands of dollars to take her to The training center where I had to pay more money to retrain her because all they do for training is give your dog treats all day long there’s no real training involved. She told me we don’t do your kind of training so I don’t understand why you kept bringing your dog here and the list goes on. I have never been more disrespected in my life.. The owner will absolutely not take any type of responsibility for any of the actions that go on at that daycare and when I drop my dog at a daycare, I want to feel safe and feel good that the daycare actually likes my dog and with the staff at the daycare, I could tell that they did not like my dog and that’s just not right. For the bad reviews that I will continue to write about this place

I love how you make it so that I can’t reply to your comments, first of all the fact that you’re implying that I would ever use punishment on my dog is absolutely disgusting. All you do is give the dogs treats all day long and think that that is actual training well honey it’s not you almost killed my dog multiple different occasions because you can’t get her to listen to you by just giving her treats all the time and then you, allow her to go off leash in a parking lot. Yeah that’s great . As we discussed on the phone, do you mean when you were laughing the entire conversation that we had because that’s what you did the entire conversation you took zero accountability for anything you blamed my dog for everything and then you sat there and you lied so I will continuously write reviews and have every single person that I know Wright reviews until this whole entire place is shut down because All you have done is insult me and I would never allow my dog to come into your facility again As a dog owner and somebody who loves their dog, I actually feel uncomfortable for the people who do allow their dogs to be in your care all day long because last, as I previously said, all you do is lie manipulate people insult people as you just did in your little response back and take accountability. Oh, and you don’t refund anybody because you steal money and call it training its a joke, So like I told you on the phone yesterday you can try as much as you want but you were never going to win this conversation. You were wrong wrong grow up and take some...

We had a very negative experience with Four Leggers. Our dog has boarded in the past for just a night or two. It seemed fine. When she stayed for a longer stay recently there were some serious problems. When I was called for my credit card info 4 days into her stay the owner did not tell me. my dog had been bitten by another dog. She described only that she was getting some individual attention due to her being anxious and snapping at the other dogs. She is a very sweet dog and has never been aggressive. They gave her some space to herself and said she was fine with some extra attention. What Jen (owner) did not tell me is that my dog had been bitten the second day she was in their care. When I got her home I discovered the bite on her ear. I called Jen and asked her why she did not tell me she hd been bitten. She said she told me when we spoke. She absolutely did not. I love my sweet dog and would have been alarmed and would have asked questions. She went on to say MY DOG HAG BITTEN another dog. I was shocked. I asked to see the incident report. When I got it there was no mention of my dog bitting another dog. She made this up. She also kept saying I had yelled at her when I called her. This is another untruth. I did not yell. She seemed to be trying to deflect any responsibilty by trying to make me and my dog look bad. If she makes a reply to this review she will again deny what I am saying. My experience is similar to another reviewer on this site where the owner says they did not tell the owner about some problems with dog fighting. I am warning others that Jen does not tell the truth and tries to cover up problems instead of just reporting the truth. It is like that old saying about the cover up being worse than the actual problems. If she had called me the same day my dog got bitten and was honest with me, it would have taken care of questions and so forth. She did not tell me and then lied about what happened by trying to put the blame on my dog and also tried to make me seem bad by saying I was yelling at her, which I was not. Such poor customer relations. Be warned again that she will answer this review by trying to cover up and deny what aI am saying. I do not recommend Four Leggers. The irony is also that when I picked my dog up on the weekend whoever brought my dog to the door she said she has one of the sweetest dispositions of any dog she has ever...

Puppy jump start program was great for our dog. She was 12 weeks old I believe when we started her.

We boarded her awhile ago for a weekend. Jen (owner) explained that she was aggressive when Jen tried to get her from under some piece of furniture. She told us that our dog “needs to be medicated and she will most likely have high high anxiety during boarding.”

We did not get ANY calls during the weekend about her “poor behaviour” if they had problems then I’d expect them to share instead of us asking if she enjoyed her stay then hearing that she was aggressive and allegedly biting.

Now, we have NEVER seen this happen with our dog. Other daycares have told is she is so gentle and friendly with other dogs. Nor have we ourselves experienced this kind of aggression with our dog. The only time we saw this side was when our pup was terrified so much that we had to remove her from the situation.

We later found out that four leggers had 13 dogs staying with Jen at her house. Our dog was under 15 pounds and she told us they were much bigger dogs.

After learning this we can only assume our poor pup was absolutely terrified and no wonder she had shown aggressive behavior. It left us feeling uncomfortable boarding with four leggers again.

Our dog is now training to be a therapy dog and passed her good canine citizen test.

We are still upset at how boarding was handled and upset that we were not informed of any issues until we asked directly. We also understand that not every boarding place is right for every dog, however the fact that we were just told our pup would need medications for anxiety rather than discussing that other options might be better for her left a bad taste.

We have boarded much more successfully with muddy creek.

All this being said, please be aware of boarding here if you have a small...