Classy Cat Consignment Furniture — Attraction in Brentwood

I tried consigning furniture with Classy Cat and was treated so unprofessionally because of my "divorce situation". I have been divorced for 11 years and my ex wife sold the home we once shared, offering me furniture which I decided to consign. I tried consigning with Classy Cat, followed the instructions online as I had been instructed to do, and then received an email that an attendant from the store had to inspect the furniture. I arranged for the inspection and then received the following from Jennifer. I couldn't believe what I was reading as this attendant never once had the courtesy to actually get the context of my request and instead made a rude assumption. So unprofessional!!

Andrew,

After speaking with my Manager, Renzo, we think it's best that if you would like to consign your furniture, you are welcome to make an appointment to bring it by the Store. If it's in good shape we will take it and have you fill out a Contract at that time. So I will not be coming by to look at the furniture. I'm so sorry but these divorce situations can be tricky when it comes to personal property. We have experienced this situation before and it hasn't ended well. I hope you understand.

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I do take this personally. Jennifer could have actually picked up the phone and called me and would have understood the situation. Hard to believe - but an actual voice and talking to the customer - and not relying on email — may actually help your customer relations. You would have then understood that this was an easy...

Classy Cat Consignment has become a favorite go-to when I’m hunting for unique furnishings for my home. Looking around our rooms, I can see many of our favorite “finds” from the Seaboard Lane establishment that give our abode that eclectic feel. I’ve purchased everything from light fixtures to art to more standard room anchors such as sectionals, headboards and desks. And the best part....I’m not paying retail! I’ve also consigned pieces to the store and made some money with gently used items that need to go when I’m looking for a change. Store owner, Mike Anderson, is particular about what is taken in for his inventory which results in a carefully curated collection. Items are given a starting price and that is reduced the longer a piece goes without being bought. This means additional bargains for shoppers but I will caution, if you really love something, buy it right away or it may be gone by the time you return for it. I’m a frequent visitor to the store even when I’m not specifically looking for something. The space is pleasant, the inventory every changing and the staff very friendly and accommodating. Furnishing a new home, or redecorating can be a costly undertaking. Finds at “The Cat” can defray some of that expense and the hunt is part of the fun.

Sent...

My son recently relocated to Nashville and had to furnish an entire apartment from scratch. Wish we stopped in at Classy Cat Consignment first because they have THE BEST furniture and accessories. They are selective about what they put on the floor and everything looks brand new. Prices are a fraction of what we would have paid retail. The only problem is the inventory moves fast so you have to grab things when you see them. We were thinking about a couple of items and returned later in the day to purchase them only to discover that 1/2 the store had been sold! They also hire the most friendly, personable, and helpful staff. Gayle and Jennifer are both awesome to work with. I will be returning the next time I'm...