Chrest Supply — Attraction in Caledonia Charter Township

Just tried to return a $20 shower head. Was told that I could not return it because I “had used it.” Well, last I knew you have to use a shower head to see if you like it! This was an instance of putting it on and taking it off. Does not say anywhere in the store that when you buy from them it is a “final sale” or “exchanges only.” Yet they were willing to take it back if I choose something of comparable value. Even though I ignored the reviews of this company, I was willing to try the small town business. No thanks...I’ll stick to the larger businesses if this is the...

Bought water heater and pressure tank ( over 1500$) , owned them for a day. Had to return them the next day ( all in original packaging, un-opened) because contractor said they wouldn't work with the set-up he had going. I didnt relize they had a restocking fee of 15% ( according to receipt). I was hoping would be waved due to boxes being un-opened. They said they would not wave it and re-stocking fee is actually 25% not the 15% on receipt but he would split the difference to 20%. I tried to help the little guy and got screwed. Learned my lesson, never going back, urge...

I just want to make people aware of Chrest Supply's return policy. There is a restocking fee charged on returns. The receipt states 15% and when you return an item they charge 20%. When employee was questioned about the discretion he stated he should have charged 25% restocking fee. He stated he didn't know why the receipt stated 15%, 20%...