I was in the store yesterday. I've been coming to this location for years ( Camden), I was making a homemade sauce and needed a few ingredients that i knew Couusins had fastfoward to me checking out i brought it to the cashier's attention that I couldn't find a special cheese I needed, She called over one of the men from the front (LINK), at this point the transaction was over, with receipt in my hand. He assured it was in stock. We walked over to the cheese section, and it was in plain sight it was like he did magic lol. Being that I had already purchased 3 bags of cheese of another brand we was both trying to come up with the money that was owed because this brand was less. I told him "keep it you know how many years y'all been being good to me " Link said back to me "we going to keep being good brother" he came up with the amount we walked back to the front he opened up a register and started the return on the 3 items at the end of the return he was pulling cash out the register and THAT RIGHT there spoke volumes to me because he didn't see the receipt and didn't know how I paid (I paid w EBT) so I told him my payment method he said thanks for being honest and the reason that was big for me I had a similar situation happened at another store (not Couusins) and the cashier didn't even think to ask me how I paid she just amsume so she said "you paid w EBT" and I'm like no" I paid w 1 of my 11 credit cards" but that's another story for another day it's crazy because I come here all the time for quick stuff for the house and never knew any of the guys name in the front but they all are always cordial with me when I'm in so thanks Link for that moment...
Read moreI was at cousin on Thursday on 8/25/22 i went there to buy some shrimp i notice that it said 8.99 so i went and got two bags, as i went to cashier she said price check when the young manager can up to the register he said it was 19.99... i told the manager no there are @ 8.99 as i show him where they were place at he said that who every put them there made a mistake... i told well that not my fault can he honor that price he said to me no where do u think u at your in camden.. i him that was real ignorant of him to said that i told him i live in camden, i coutinue to ask for him to honor that price...he said no im not going to honor that price i went on to purchase what i had and told that i would not ever shop @ that store again that he lost a customer....i would rather shop @ shoprite because they take care of there customer and not come at you with ignorance they would rather keep there customer...
Read moreWant to give a zero star but only can give 1 star. I did hate my first experience at Cousin's Supermarket on Marlton Pike. The sampler lady seemed prejudice had an attitude. Cashier was impatient and rude with an ultimate attitude. The manager didn't help the situation either and assumed we were stealing when the cashier didn't scan the item but bagged the item. Felt insulted and cheated. First time shopping here and it will be the last time I'm shopping here. Left the store with a bad taste in my mouth. I will take my shopping elsewhere, that is family friendly and non discriminative or very fast to make bad accusation without asking.
2 rules in retail Customers always come first Customers...
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