This is a great place to hang out and have some fun! They have a variety of water features for kids and adults of all ages, as well as shelters you can rent by the hour if you like. Usually there's a guy set up selling snow cones. There is a family locker room with several large bathroom/shower areas where you can get your kids changed. My kids absolutely LOVE getting wet all summer, so at $15 entry fee we were money ahead to buy the family pass and come as much as we want! Knocking one star off because I was here with my daughters and I didn’t appreciate having to hear music with lyrics “I’ll be your naughty girl/I’m feeling sexy want to hear you say my name/gonna turn this party out and make some money”. I’ll change my rating if the trashy music goes away. Aside from that this was a perfect experience!
EDIT: well our first few visits were pretty good, but our final visit left a very bad taste in my mouth. I had completely forgotten about it until I started looking for indoor gyms with a pool for this winter. when I originally bought a family pass, I was told that we could change in the family locker room and then exit from the east side of the building into the waterpark as long as we went up to the front gate to scan ourselves in. being that I have two daughters (one who is special needs and prone to self injurious behaviors when she is confused) this was important, because she gets confused if we ever have to backtrack a location. The last time we went there, a young man at the front desk stopped us before we got to the locker room to tell us we could not enter the waterpark that way. I tried to tell him that I have a consideration for a special needs child, but he did not care. He then took it upon himself to go to the doors that connect the waterpark to the indoor pool area and block our entry and told us to walk around the building. This was not only frustrating for me because of what he had been told before, but I then had to manage my daughter to keep her from biting herself when she became confused as to why we're leaving a building we just entered. If the concern is that you need to maintain a count I get that, so why not just put a member badge scanner at the door from the indoor pool area to the waterpark? I would imagine this would be relatively painless since the indoor area is only for members, so a scanner at that door would help you keep your counts and secure the building so that non-members could not enter. I tried to get some clarification at the front desk from a different employee but he kept trying to talk over me when I was explaining the situation. I even wrote the management about this issue and nobody ever wrote me back, so it feels like the members there aren't valued much anyway, and to reiterate I was told that when I bought my pass that we COULD do this. so I don't know what's going on with the training there, but it seems like given the many maintenance issues with the kids areas and the lack of tubes for the lazy river/waterslide combined with the cost of entry, I think next year I'll be better off getting a YMCA membership and just paying $4/head to go to Plainfield. I would still really like to hear from someone in management about this issue, that is if you even care to reach out. If you made it this far into this review, thanks. ...
Read moreThe Waterpark is an absolute haven for water enthusiasts and adventure seekers of all ages. Located in a picturesque setting, this aquatic paradise offers an exhilarating and memorable experience that is sure to leave you wanting more. From the moment you step through the gates, you are greeted with a vibrant and energetic atmosphere. The staff members are friendly, accommodating, and well-trained, ensuring a safe and enjoyable experience for every visitor. Their attention to detail and commitment to customer satisfaction is truly commendable. One of the highlights of The Waterpark is its impressive range of attractions. Whether you're an adrenaline junkie or prefer a more relaxed setting, there is something for everyone. Thrill-seekers will find their hearts racing on the towering water slides, while families can enjoy the lazy river, providing a soothing and leisurely ride. The wave pool offers the perfect balance of excitement and tranquility, creating an ideal spot for both fun and relaxation. The facilities at The Waterpark are top-notch. The water is clean and well-maintained, and the park itself is meticulously cared for. There are ample restrooms, changing rooms, and lockers available, ensuring convenience and comfort for visitors. The abundance of shaded areas and lounge chairs provide a welcome respite from the sun, allowing you to relax and recharge between exhilarating water adventures. What truly sets The Waterpark apart is its commitment to safety. Lifeguards are stationed strategically throughout the park, attentively monitoring all areas to ensure the well-being of visitors. Additionally, strict safety protocols are in place, including height restrictions and thorough ride inspections, giving you peace of mind while enjoying the various attractions. When it comes to food and refreshments, The Waterpark doesn't disappoint. A wide range of dining options is available, catering to all tastes and preferences. From quick snacks to full meals, the park offers a diverse menu that is sure to satisfy even the pickiest eaters. The prices are reasonable, considering the quality and variety of the food available. Overall, The Waterpark is a must-visit destination for water lovers of all ages. With its thrilling attractions, excellent facilities, and commitment to safety, it provides an unforgettable experience that will leave you with lasting memories. Whether you're seeking an adrenaline rush or simply looking to unwind, this water paradise has it all. Plan your visit to The Waterpark, and get ready for an aquatic adventure...
Read moreThis is a wonderful water park run by Carmel Clay Parks. Municipalities across the country should look at this attraction as a possible amenity for their residents and visitors. We are in Cincinnati but visit every year when in Indy visiting friends.
They have something for every age here. A couple neat, large splash grounds for the littles. A dual FlowRider for the adventurous (you have to sign a waiver). The Lazy River is a little small, but there is no shortage of young and old relaxing in an inner tube (you have to be IN an inner tube or the staff will come at you). And a few slides- one dual with a body and tube slide. Tube is on the left when waiting in line, body on the right. The other slide is a short body slide that plunges into a pool shared with a rock climbing wall. My kids really enjoyed this, possibly due to the short line.
We never ordered food here, we bring in our own. Alcohol is not allowed, and they do search your stuff.
The cabanas are affordable and very helpful on a busy day. They comfortably fit our party of six, come with a fridge and fan, and run around $200. You still have to pay admission in addition to this fee.
The staff is generally friendly and helpful, including the lifeguards. We've never had a negative interaction with them.
They do have a very aggressive inclement weather policy. If they expect thunderstorms within a 30 mile radius, they will shut down the pool. And by shutdown that means you have to leave the park entirely, and wait for further info, on their Facebook and phone hotline.
On the day we visited this year they shut down twice due to rain. No lightning, but quick rain storms. They were not quick to post updates on their socials and phone hotline. After the first delay they reopened after 90 minutes. The second rain delay we just left. Eventually the park just decided to close for the day.
It's seems aggressive and somewhat unnecessary, but probably driven by their insurance company I suspect. No refunds or tickets reissued due to the weather, but that's the norm with these venues.
Find a day with good weather predicted, book a cabana if available, and you'll have a blast. I wish more municipalities would offer such a great asset to their...
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