Bisa Lina Cannabis Dispensary and Outlet - Carol Stream — Attraction in Carol Stream

Well I wanted to try a new dispensary so I went to the dispensary above and I met a very great budtender prolly the best in Chicago and we were talking strains and crosses, and he brought up a strain that I really thought I would like called platinum cake by other side so I told him to bring me the platinum cake and another strain I pay and I go. I have been at work for 12 hours already that day so I just went straight home and open the bag, platinum cakes not there instead it’s slurricane. Minor mistake even my neighborhood drug dealers before legalization did this and it’s no big deal. I send an email that same night and I say I received the wrong product. I smoked the right product and I went to sleep the next day I had work and I received no call back so on 11 of February. I called and someone tells me that that wasn’t supposed to happen and that they would make it correct I come in on Valentine’s Day because I had gotten off of work early and they make me buy the eighth?!?! The manager doesn’t even have the decency to come out and speak to me ourselves. She sent one of her assistants And the only thing they did was give me 5% off. Needless to say I won’t be going to this place anymore. I can’t even finish. The slurry came because the sherb cross. It’s crazy how these companies can’t make anything right when they do something wrong, but call the police on patrons when they do something wrong. I wish there was some sort of way I could give them back this slurricane but hey I Already paid for the platinum cake so I guess the only point of this review is to let you know that if you do not check your product, they will not correct...

I wanted to share my experience, my first time coming to this place. I had purchased online. The website experience was wonderful. Easy to use and navigate. However when I arrived I was greeted with horrible customer service. I had told them I had placed an order online gave my name and I was told that my order was placed but payment had not been made. I forgot my phone in the car so I advised them that I would just run to my car to get the phone to show the QR code it had generated. I go back in and was once again treated poorly. The person was talking to me like I was slow and felt it was unnecessary. I explained that I had the QR code and pulled my bank account up to show that the money had already been taken from my account. They said It wasn’t even with proof so I just said forget it and quickly left to go down the street to make it in time to another location. Although my online experience was very nice, I loved the website and being able to navigate. The customer service was horrible. This poor experience will make me never want to come to this place again. Unfortunately any word of mouth recommendation will be to avoid this place and drive a few mins further and be greeted with kindness and willingness to not only help you but make sure your user...

A Hidden Gem with Top-Tier Service and Selection!

Bisa Lina Cannabis is hands-down one of the best dispensaries I’ve ever visited. From the moment I walked in, I was greeted with a warm, welcoming vibe that made me feel like a valued customer—not just another transaction. The staff here is incredibly knowledgeable, friendly, and patient, taking time to answer all my questions and help me find exactly what I was looking for.

The selection is top-notch, with a wide variety of flower, vapes, edibles, and concentrates from some of the best brands around. Everything is well-organized, clean, and easy to browse. You can tell quality is a priority here—from the product itself to the overall customer experience.

What really sets Bisa Lina apart is the genuine care they show for their customers and community. It's not just about cannabis—it's about culture, education, and connection. Plus they are the most reasonably priced by far! Their prices were significantly lower than any other dispensary in Illinois.

If you’re looking for a dispensary that’s reliable, professional, and always on point, Bisa Lina is the spot. Highly recommend to both first-timers and seasoned connoisseurs alike. I won’t be going...