Blue Skies Drones — Attraction in Centralia

I recently tried to purchase a DJI Smart Controller through the online store. The purchase was made successfully with no issues, I was charged and received an email saying my order was processing.

After a few hours, I received an email from a customer service representative informing me they would not release my order until I uploaded a picture to a third-party website of my drivers license and an additional credit card (the item was already paid for and the money was withdrawn from my account already at this point), the reason was because “they have had issues with fraud in the past.”

This is a very odd and suspicious business practice, and I would recommend everyone to avoid purchasing from the online store before they remedy this issue. At no point was I told this additional information would be required during the purchasing of this item, and I did not see any information relating to this on their website, if I had known beforehand this was the way they conduct business (especially because of the high risk of personal information being hacked), I would have avoided this place at all costs.

Even after all the lack of professionalism this company has displayed during this current situation, the main reason I’m giving them a 1-star review is because of the lack of communication they have with their customers. I currently still have no item, no replies to my multiple emails, but yet the money was still withdrawn from my account. All I have received was a computer-generated message telling me my order was cancelled a few hours ago. At least have the decency to follow up with your customers and respond to them, it’s called...

I have been there twice now. The first time I was there, I was polite courteous and waited until someone would help me. I waited 14 and 1/2 minutes. This was before the pandemic. However while standing and waiting patiently not one single person said Hi be right with you or we are busy can we make an appointment. no contact at all. Finally when I did get contact with a person. every question I had was refereed to the back to someone there. I never have a problem with a new person. we all started somewhere. However, it was obvious whoever was helping that day was not engaged, not wanting to be there, and certainly had to re ask me on most questions. The second time in I thought I was more prepared so as to make it easier for whoever would help. Not the case. same thing. stood around for a bit with not one person saying anything. It would be a lot better and more helpful if someone just acknowledged someone is there and set a time if needed. Drove from Bellevue both occasions. Maybe they are just better than most and have something most don't and feel set. So they can pick and choose who they help. I have a drone in need of repair and don't know where to go now. I hope things get better for them. Very hard to have a small business in today's world. Hope things...

If you're looking for a high quality drone that can take some amazing footage, this is the local place to go. The staff had a ton of knowledge about the product and functionality. Talking to them about your needs can surely help them in finding you the product you're looking for if you don't already know. They offer training classes needed for the requirements of the FAA as well so you can be fully prepared for when you hit the skies. On another note, if you're looking for a drone for more of the stunt or race style for recreational use, this place is probably not suited to supply those users. The products they carry are more of the commercial use products. Granite the products are all very good quality. Great place, just wasn't what I was in...