After several months of speaking to multiple jewelers all over the state, I was referred to Morton & Rudolph through a friend. He recently bought a beautiful engagement ring, and I was very interested to see where he got it. I was looking for a one of a kind ring, something special where I could pick both the diamond and the ring itself, and I just didn't get that feel from looking at alternative stores. After speaking to Jack at Morton & Rudolph, I was very happy. He taught me all there is to know about the process of buying a ring, selecting a diamond, and everything else. I came into the store to speak with him and gave him an overview of what I was looking for as well as my budget. He was very kind and helped guide me through the process, where he went out and found the exact diamond I was looking for. The service they have here gave me by far the best buying experience I could imagine. The diamond and ring setting they sold me were beyond my expectations, and I couldn't be happier. Every step of the way was coordinated perfectly, and the team at Morton & Rudolph couldn't have been any more courteous or understanding during the process. If you are looking for the highest standard of customer service, then you have come to the right place. When it came to the diamond as well, they couldn't have done a better job. I specifically wanted a round brilliant stone with the highest available cut quality and they did an awesome job finding me a Forevermark Black Label Diamond, which blew away my expectations. As a meticulous and picky customer, I couldn't be happier with the experience or the...
Read moreMy finance and I walked into Morton & Rudolph as one of our first jewelers we visited to get sized and look at rings. They were SO kind and helpful, and they really listened to what we were looking for, without trying to up-sell us. Another jeweler in the area had barely looked at us when we walked in. I knew that Carrie would help my finance pick out the most beautiful ring and give honest pricing. He told me how great the process was for his visits, after our first one together. I am obsessed with my ForeverMark diamond engagement ring (which was also important to me that it was ForeverMark)! This photo was right after my engagement on a waterfall hiking path and doesn't even do justice how sparkly and stunning the diamond is. I also have very sensitive skin, so months after my engagement when my skin was acting up (the way it always does in the winter), they got it plated for me and taught me how to clean it with the liquid cleaner so I can always keep the ring sparkly and keep my sensitive skin happy! I will never step foot into another jeweler, because Morton & Rudolph is the best! So grateful to all the staff there for the thought they put into the jewelry and experience and for that, we will be...
Read moreJack and his team are absolute all-stars. I had the pleasure of finally meeting Jack, the brains and Braun behind my stunning engagement ring, when my fiancé and I drove over two hours to his store to shop for wedding bands. My fiancés family has been getting their jewelry exclusively from Morton and Rudolph for almost a decade and I can see why they make the trip from out of state. Not only is Jack a fountain of knowledge on all things diamonds and the industry, he listens attentively to your vision and brings it to life. It’s very rare to see someone so passionate and invested in their craft and Jack is just that. Within minutes of talking to him, you can tell he loves what he does and he knows what he’s doing. I have barely taken my ring off since the day I got it and it looks just as beautiful today leaving the store as it did on the day we got engaged. The store is beautifully designed and has an impressive collection of jewelry. Thank you to the team for letting me play dress up with jewelry, many of which I added to the stores “wish list” system for my fiancés future reference. I am looking forward to working with Jack for many many...
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