I’ve been to Spavia twice. My first and second time booking online were the same experience, not great. When you book an appointment in your online account, you should be able to view your transactions, appointments and you should be able to review all when you enter credit card info in, review all and then submit and receive an email confirmation indicating you have booked an appointment however when booking online you choose service and enter credit card and it books it, says thanks for booking. So there’s no email confirmation, nowhere to put a promo code, I had a bday code which they were able to add when I asked them however the online booking isn’t good. The rep over email said it’s because I opted out of email which is not true because I was still getting emails and this happened the first time I booked at salon.
I booked a purifying detox wrap which was ok. I’ve been to one spa before and I’ve had the hair oil treatment at Spavia once before. My first hair oil treatment was amazing, relaxing and my hair was so soft after and this time the detox wrap included the hair oil and it was such a tiny amount this time, not same and my hair was still really dry after shampooing later that I ended up getting a deep condition elsewhere.
The thing that made me upset was the placing of two hot rocks on back of the neck for a long time while having the treatment. I’ve read other reviews here saying it burnt them and my back neck is little pink ugh just very annoyed. So glad I asked her remove it, what are you all thinking? You could place it there a bit or massage there a bit with it however even I know that you’re not supposed to leave it there for so long.
For $119 plus tip, I used my bday coupon which I appreciate, however for that price I left the spa feeling still dry. It was such a tiny amount of solution etc applied and most of the time was spent on removing your body from wraps etc and not enough on treatment. When I left, my body was still dry and my skin wasn’t even soft. I feel I could achieve better results myself with just lotion and conditioner on hair. I will definitely not be going back and it was a waste of money.
I’ve been to one other spa in past that was amazing, drenched you in solution etc and I left so hydrated for the week and didn’t even need lotion all week after. I just sadly wasn’t impressed with Spavia but I am upset at that hot rock on back neck, please stop doing this, you’re going to burn people and it’s going to lead...
Read moreThis place definitely has the potential to be at least a 4 star spa. The entrance is very welcoming and relaxing. The changing area is also nice with lockers and very comfortable robes and slippers. My first treatment was a facial which I would give 5/5 stars except that they lumped my hand and foot treatments in with the facial time so I felt a bit cheated there. I wouldn’t have minded as much if I wasn’t immediately taken back to the “zen room” to wait for my next treatment (a massage). I sat in this 76 degree room (per the space heater) in a thick robe for 25 minutes without even being offered water. I had locked my phone in the locker in order to have a more relaxing experience but the only reading material in this room was a “magazine” (product advertisement) that took 5 minutes to flip through. Things took a turn for the worse when my massage therapist came to get me. She incorrectly stated I was there for a 60 min massage when it was supposed to be 100 min. She left the room to confirm which probably took another 10 minutes. After that I received one of the worst massages of my entire life. I mentioned I regularly have deep tissue massages for a back problem but was there today looking for a relaxing medium pressured massage. For the first 60-70 minutes of the massage, the massage therapist alternated between applying a slight pressure while she basically just rubbed lotion on my back and raking her forearms across my back. Not only was it not relaxing but I doubt it was even beneficial for muscle/fascia release. At this point, if I were a more assertive person, I would’ve asked to end the massage early and walked out, but instead I held out hope things would get better. She left about 4-5 minutes per arm and leg at the end (out of a 100 minute massage) which made it feel very rushed and equally not relaxing. If I had a MT there that I knew and trusted to do a good job, I would consider going back as the rest of the experience was pleasant and the prices...
Read moreI recently had the pleasure of visiting Spavia Lincoln Park and receiving a facial from aesthetician Kassandra. From the moment I walked in, I was greeted with warm smiles and a calming atmosphere. Kassandra immediately made me feel comfortable and at ease with her friendly demeanor.
During the consultation, Kassandra took the time to listen to my skin concerns and tailored the facial to my specific needs. She explained each step of the process and the products she was using, which made me feel informed and involved in the treatment.
The facial itself was truly a luxurious experience. Kassandra's technique was gentle yet effective and I could feel my skin being rejuvenated with each movement. She also incorporated a relaxing facial massage that left me feeling completely relaxed and pampered.
What impressed me the most about Kassandra was her extensive knowledge and expertise in skincare. She gave me valuable tips and recommendations for maintaining healthy skin, and I could tell she genuinely cared about helping me achieve my skincare goals.
After the facial, my skin looked and felt amazing. It was clear that Kassandra had a keen eye for detail and took great care in ensuring that every inch of my face was treated. The results were long-lasting and I received compliments on my glowing complexion for days after.
Overall, I highly recommend Kassandra at Spavia Lincoln Park for anyone looking for a top-notch aesthetician. Her professionalism, expertise, and genuine care for her clients make her stand out in the industry. I cannot wait to book my next facial with her and continue my journey towards healthy, radiant skin. Thank you, Kassandra, for an...
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