Thrifty Shopper — Attraction in City of Ithaca

I have been going here for years, and it had always been hit or miss. Most staff had been great and there had always been the possibility of walking away with a good "find." However, they often get more donations than they usually seem they can handle, and can never seem to decide if it's okay for customers to go through the donation piles that fill a good portion of the opening to the store. They do make it easy to donate your stuff, but just be aware of the possibility that your donations may end up in the dumpsters out back if they are particularly overwhelmed. If you're not okay with that, then better to donate elsewhere. They keep junky stuff on the shelves too long - it would make sense for them to go through that more often and throw things away, rather than new stuff that is probably better and more likely to sell.

The last few months, things are worse than usual. Relatively new staff is rude and condescending to customers. Same new staff is probably the reason for a drastic shift in pricing for anything that isn't junk. Prices are downright silly now, so there isn't much of a reason...

They have a large womens selection of clothing and is organized between dresses, athletic, shoes, shorts, hats...etc. Mens and babies section is a bit smaller. They have dressing rooms here. I'm not sure if there is a restroom. Parking lot is huge and even when it is crowded I've never struggled to find a spot. The workers don't bother you but are incredibly nice. I spent 2 hours here going in and out of the dressing room and they had no problem lol. There is also a decently sized section for objects and items that aren't clothing related. The prices are quite cheap in the large section in the front store then get a little higher towards the middle where they have the dresses hanging. This store is my favorite...

The email you gave me is invalid. Please provide a different email address. Unfriendly customer service. Today, the male working the check-out refused to call up the manager about discounts when the items clearly had issues with them. He agreed to discount the items, but when he rang up the cost there was no discount applied. I then pointed out that there was no discount applied after he said he would (which he did just to shut me up), and started to fight me on this. This narcissistic behavior was unacceptable, and by this time I asked for the manager twice. This is also the first negative review I’ve given. I would be happy to change this review if I talk with a manager. I’m waiting...