Hudson Valley House Parts — Attraction in City of Newburgh

My fiance and I recently purchased a home in the Hudson Valley. We were in the area, and saw this business. We decided to look around, and see if we could find any unique pieces for our new home. Upon entering the establishment, a dark-skinned male said, "Hello, how can I help you?" I replied, "Hello. We're just looking." I suppose that response was unacceptable because he proceeded to smugly reply, "Well, just to let you know we are a few minutes away from closing." His retort was saturated with arrogance. I put my hands up to signal it wasn't a problem, and my fiance and I proceeded to exist the store. There was another gentleman in the store, and he smirked. He must've realized the other worker was harsh in his response, but found it humorous nonetheless. This gentleman walked out the store and said, "Yeah. We are closing real soon." He still wore a smirk on his face. I don't know why a further explanation was warranted, when it wasn't needed nor appreciated. Bottom line, I am big on customer service and I value courteous and professional service above all else. I will never return to this establishment, and I will advise my family and friends to do the same. To the man who spoke to me and my fiance today, please do better. Closing time is not an...

The place is a treasure trove when you're doing a reno an need those special pieces to either replace a vintage detail or to use these found vintage architectural details to be repurposed in a space where one want to blend the old with the updated while maintaining the integrity of that particular period. This is NOT for the casual "DIY/ repurposing for resale" kinda folks because the prices are premium here. There was a couple boxes of mid century chair parts (legs & seat/back cushions) inn view of any customer walking through. When asked about the cost, I was told that they were not for sale yet because they hadn't assembled them yet (hence, so they could increase the price). In a "salvage shop", I feel that if you have it OUT for customers to see and they ask you about it, the response should have been a price for the parts as they were. I could obviously see they needed assembly, which meant that I obviously was willing to assemble them (and reupholster them) myself. Anyway, a missed possible sale. I won't be back, but will still refer them to any of my friends/associates who are doing renovations and require authentic...

Fantastic store and a welcome addition to Newburgh and to Broadway, a great street on its way back to its former grandeur. The store has wonderful artifacts from Hudson Valley mansions, and more modest homes. A great place to shop if you are remodeling a place with character, or if you want to give character to your place. Also a great place to put your own architectural salvage items on consignment. They will sell them for you for a reasonable commission. Reggie Young, the owner, is a savvy and gregarious gentleman, we need more people like him in Newburgh-- I wish him and his store much success. --and their Instagram channel has great pictures of their...