Cleveland Public Library - South Brooklyn Branch — Attraction in Cleveland

First clerk that assisted me was great, however the next one which was Hispanic was awful, as well as security which seemed to be giving her special attention and treated me like I was a threat when I was only seeking help, I'm disabled and the aggression from her and security had me decide to leave in order to avoid an aggressive and escalating situation. As I was leaving security blurted out to her, "You couldn't help him ?" Which stuck me as odd...what business is that to security ? They stepped up to listen to what I said to her from the very first moment I asked for help. My decision to leave was a good one. It's a shame not to be able to go to the library without feeling threatened when...

The staff are very polite and helpful yes. The 8 security officers inside and outside are there but don't do anything. This branch has alot of kids playing computer games and it is loud and very aggravating. Cell phones every other minute, someone's conversation so everyone can hear, and nobody working there will say or do anything to bring peace and quiet . It may be so they do not get shut down or sued bc they told a kid to be quiet or get out. I dunno, i do know it's not a go and read in peace kind of...

is this a library or homeless shelter ? " Security guards " stand around looking intimidating without any real reason to even be there . Trashy girls sitting on guys laps . Most of the " library " is computer and DVD , not many books but nobody reads anymore anyways , especially in that area . At least they kept opening and closing sporadically to save lives during covid and 3+ years later the librarians still wear masks to save lives so...