I’ve been coming to the gym for awhile now. Nice environment but it can get very busy at times to where all machines are being used. I like how they replace old worn out pads on the machines with brand new ones. The staff is friendly but I’ve had an issue with one particular employee who works at the front desk awhile back, sometime last year, I don’t remember the specific date. Usually when I walk in the gym I scan my card and it gets read on the other end, but on around 4 occasions I would scan my card and this one specific employee would ask to see my card for herself with my name and number on it and she would write my number down. At first I was like ok it’s fine maybe the system is down but then this same employee continued to ask my to see my card after I had scanned it 3 more times on different occasions. After the second time she asked me that again I’m like ok I’ll go to another employee and see if they do the same thing, and they didn’t, I just scanned my card and that was it they didn’t ask to see it or my name or my member number. Then again, one last time I went to the side that she was sitting on on purpose, I scanned my card and she asked to see my card again after I scanned it. What really bothered me was that I didn’t see her asking other people what she was asking me, I’ve never seen her asking another person to show her their card after they scanned it, they just scanned it and went right on without any question. I don’t know why she continued to ask to see my card if there clearly wasn’t an issue when I had scanned my card with different employees. I don’t know why I was being specifically targeted by her as well. I don’t know her name, only that she has short-shoulder length black hair. I also notice that she has this rude energy/attitude whenever she sees me walk through the doors, she gives me dirty looks, i don’t know why or if she has a problem with me, I never interacted with her other than scanning my card and checking in at the front desk, I don’t even know her name? I now avoid her anytime I see her working, if she is then I usually go to the other employee on the opposite side of the desk to scan my card, and guess what there is never an issue with scanning my card with any of the other employees!! Other than her, all of the other employees are nice, greet members as they walk in, and have a positive attitude. If it was up to me I would go to another location, but I continue to go here only because it is convenient and 5 minutes from my house. I know I should’ve wrote this review sooner, but I just get reminded about the whole situation every time I see her working and...
Read moreEmployees at the front desk where entrance is- have a very stand-off demeanor. Never makes eye contact or greet upon arrival or when leaving. Yet, they are very talkative and sociable when their friends are behind the desk with them- all with their phones in hand. Whenever we ask them a question, they always roll their eyes or answer with an attitude like we are a bother to them. Some also have referred us to go visit the website for the information. Very, very rude employees, to say the least.
The gym is always, always jammed packed with people.. almost like a zoo of humans. Very limited machines available... Had to wait awhile for some to come available.
Almost all the machines were very rusty and needing lubricant/oil or some kind of maintenance. Some of which was hard to even move the weight amount because of how rusty it was.
The ventilation in this gym is horrible. Super humid and stuffy. You can smell strong bleach/chlorine upon opening the front entrance door to the gym.
The pool/sauna/steam room area was messy and did not have any plastic bags available (the ones provided by gb3 for people to put their wet clothes in). The showers had hair in every stall..
I let the maintenance person know. Nothing was being done.
I called the next day to ask for management to call me back. Never got a returned call.
Canceled membership.
This gym in particular needs a lot of work.. even on the employees and their...
Read moreIt's nice to have a well-maintained clean gym in the area. I really enjoyed my work out here, We started off with the spin class which was really cool because there was beginners and novices everyone really went at their own pace and got the workout they need to. I enjoy the large layout, there's an open floor plan with plenty of ventilation and cool air. There's always a lot of people here it's always busy so definitely plan ahead. Definitely didn't feel like anyone was judging everyone was pretty much to themselves or with their group of friends and to their own workouts and their own progress. I like the large cardio area they were equipped with plenty of machines. The sauna and steam rooms were a plus! Plenty of room and always clean. Everything flows really nicely at this gym easy to get around , the juice bar is a huge plus! And they have a great day care that my friend takes advantage of so that's always nice. Everyone was really friendly for the most part and I enjoyed my workout. You do pay more for this gym compared to the other more affordable ones, that's because this is a health club with plenty of amenities clean machines and an overall...
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