Tokyo Steak House — Restaurant in Clovis

I've been coming to this place for many years, like 10 years, a couple of times we've had bad cooks. TODAY WAS THE WORST. We had the cook named JAY today (07/26/24). OMG, food was burned, with no taste. He said he was cooking his way, doesn't like to put to much spices and changing things up. The sprouts were undercooked. He left the vegetables on the grill the whole time, and by the time he served it on the plate 2 hours later, it was crunchy and burned. He cooked the steak so burn and rubbery he had to re-cooked a new one. Rice was overcooked and greasy.

The worst was he kepted cleaning the grill with a dirty greasy towel, while cooking the food at the same time on it. He was also sweating, he would use a towel to wipe his sweat and then place it back on the food prep cart and continue to cook without washing his hands. So unsanitary!!!

I told the cashier I refuse to pay the gratuity and they made big fuss. Like if food was not good why was I taking it home. I told her I was going to feed it to my dog, (but instead, I gave it to a homeless person). She made it seem like I wanted free food, I just didn't want pay the gratuity. He didn't deserve no $8.00 tip for overcooked tasteless food. I also told her about Jay cleaning the grill with the dirty towel. She said it was normal to clean the grill and cooking tools. Other cooks have never done that, while cooking the food. So that was some bull. I guess wiping his sweat and not washing his hands. That normal too!!

I should of token a picture of the meat before Jay throw it away, and the vegetables before the waiter took the plate.

Jay needs to go back to dishwashing.

They lost my service, I won't be going there ever again.

IF I COULD PUT NEGATIVES...

By far, one of the WORST experiences ever! We drove over an hour to come here for my wife's birthday on 7-9-2023. We had a 5pm dinner reservation. They made us wait to see if anyone else was going to join our table. Ok, not a big deal. No one came, so we were able to move around. The cook (using that term loosely) started off horribly. We asked how are you doing today, and he said, "S#!t different day." Took everyone by suprise! I asked how long you've been working here and he said, "What time is it?" We said it was my wife's birthday and he replied are you sure it's your birthday or are you trying to get free stuff? He was very rude and obnoxious! He didn't do anything special while cooking. I looked over to my left at a table with 2 people and the cook was going all out for them like he had a full table. The guy we had was lame. This was the worst tapenaki experience EVER! There were other things like he's said he used to leave the table dirty for the next guy until he was the next guy. So he could leave it dirty overnight. Bad business! He cooked our steaks me and the medium steak to well. The calamari was way over cooked! It was freaking rubbery! I would save your money and go to Table Mountain for a great experience! Called and left a message for the manager same day. They called or some woman called back asked us to give them another chance. Said she would send out a gift card. So I said ok. This is close to a month now and that didn't happen. If I could give this place negative marks I would! Not how you treat...

Food was great as always. Tokyo Steakhouse use to be my family's all time favorite place to go too. They have the BEST teriyaki sauce and hot and spicy sauce around. . But over the last few years the restaurant has become very dirty (the reason for the 4 stars and not the regular 5 stars I would have normally given them). For example on how dirty it is: when I put my purse on the ground next to my chair because our table was jammed packed (normally if there is a empty chair by me at the table I would just put my purse on the empty chair), when we went to leave the whole bottom of my Michael Kors purse was sticky and covered in what looked like teriyaki sauce. So I just thought hmm ok well maybe someone before us spilt something on the ground before we sat down and they didn't have time to clean it up properly. So I didn't think to much more about it until the next time we went there to eat and basically the same thing happened again the next few times. And the rest of the dining areas looked very worn down and disgustingly dirty so we stopped going there as much. Instead of once a week (driving all the way from Hanford to go to Tokyo Steakhouse) to barely going once every couple months. Which is so sad cuz we really enjoyed the food, atmosphere and chefs (especially when X worked there. He truly was amazing and very personable) we would always request X as our chef we were very sad to hear that he left to go back home. X was...