We have relied on John a couple of times now. He completely fixed our Wi-Fi system. He replaced our old router and modem with something so much better. Then he organized all the stuff for our Wi-Fi system behind our TV. Everything was mounted on the wall and it looks so neat and tidy.
Then, I needed a new laptop. Replacing a laptop is something we dread. It takes forever for us to look around and then to get everything up and running on the new laptop. John took care of everything for us. He sold us a laptop at a better price, any set everything up. It was quick. We didn't have to think. It was a huge relief!
We think he was very fair in his pricing. He has a good reputation in Columbia. We...
Read moreThe service was friendly, prompt, and very thorough. I went to The Tech Shop for assistance to install a CAC reader to my laptop. In the midst of solving my CAC reader issue, John also shared several tips about how to avoid other problems on my computer. He even ran a quick scan to see if I had any viral activity and explained what to do to avoid further problems. I did not have all the information needed to install the CAC, but instead of just turning me away, he did research on my behalf and called me back the next day with more information to solve my issue. The service could not have been better and I will definitely return if we have any other tech issues. Thank...
Read moreI first used this business 3 years ago when my computer malfunctioned. John actually made a house call, and I've used them ever since. He was able to retrieve all the information from my old computer, and I purchased a refurbished computer from them for a reasonable price. I also purchased their virus protection program. Being a very "non-techy" person, this service gives me a sense of security I never felt with other virus protection programs. It is also well worth the money knowing that if I have a problem, I can call John to help. He knows his business and is a very nice guy. I...
Read more