Sean's Massage Center — Attraction in Columbus

I went to see Sean to help ease muscle soreness I was having due to a new exercise regiment. I entered the Sawmill Run office which was clean and well lit. I explained to Sean what I hoped to accomplish with the massage. Sean asked me lots of questions regarding my new routine and muscles affected. The massage room was dimly lit and had soothing music. The sheets and massage table were clean and comfortable. The ambiance was very soothing.

Any time you get a massage, you are trusting a stranger to touch you in an intimate manner. Let's face it, you are naked under a sheet letting a stranger rub you. At no time did I ever feel uncomfortable with Sean. He was very professional and very careful to make sure I was covered, except for the area he was massaging.

Sean made it very clear that if at any time I felt pain or discomfort I was to let him know. He gave me a full massage giving extra attention to the areas I told him about. I did not experience any pain at all. There was some pressure and tenderness where I had strained muscles, but after a moment or two of Sean's manipulations, those areas felt significantly better. By the time he had finished, I was a new woman and practically floated out the door.

Sean has competitive prices and accepts OSU insurance. I highly recommend his services and will definitely...

First things first: The medical massage service itself is great. I couldn't have been happier with the service and the results of therapy that I received. I had misplaced ribs that were painful and after several intense weeks of therapy--no displaced ribs.

The reason for the rating however, is due to the terrible business practices and financial accounting. After each visit, I went to pay--each time Jin told me "pay what you want, Sean doesn't care what I charge." I found this odd and kept pressing for my account balance. I was then told a variety of excuses from "I don't know what your insurance covers" to "the computer is not working today due to a power outage". Ok. Fine, I get the insurance part. I paid what I thought was appropriate and then assumed that I would get a bill in the mail for what I owed, as is customary after an appointment for medical reasons. Fast forward several months--I get a call from a debt collection agency wanting 3k for not paying my bill! That's right--NO followup, NO calls, NO mail, NO contact at all from Sean's--direct to debt collection. I would have been MORE than happy to pay if I had only been given the balance of what I owed.

Moral of the story: Avoid Jin, and avoid medical massages from Sean's. Only do the payment up-front options, but beware that they might screw...

OSU STUDENTS DO NOT GO HERE! IT IS A SCAM! The place and people who work there are sketchy! The massage therapists are terrible! The massage rooms are cluttered, the music is not relaxing, and the overall environment is weird. They told me that I would get “complementary acupuncture” completely free-no charge and then I get an explanation of benefits that stated I had the patient responsibility of an amount to be paid! They never answered their phone for me to call and argue this. I then receive a call after my review was posted on here of them asking for me to remove my review because I would not be billed. Since I did not remove my review, I then received a text with another message to remove my review. I told them I would report them to authorities if they continued to contact me. Would not recommend to anyone! Go somewhere else! Do not waste...