The customer service is not the best, but this is space mom purchased 20 years ago. She didn't even know that there is more that comes to for paying everything else that comes with it. Communication needs to be better immediately. The manager never called me back. One we did all the planning for mom's service and until almost two weeks we get a call that they do not do burials on May 10 because of mother's day, which nationally is it not a legal holiday. We had a contract and they knew our dates. You can imagine we're grieving and angry. We had to pay more for the changes and do the services on the 10th and buried mom on the 11th. The lack of communication. My mother passed on April 17, 2023 and the same day I called them. I even went to there office. Besides the lack of communication the last thing that no one know, until now that you are reading this, a few days before the mortuary called me that mom's casket had to be change because this cemetery just notice the dimensions on the casket. Legally it's 30' they asked for under 29' the one we had was 29.75. There was more to pay for the change of contact and ect. Rhe cemetery didn't bother to call me they called the mortuary. And what about our emotions and feelings were hurting and this place didn't make it any easier with the process. When you purchased spaces there is more than spaces and sadly the lack of communication with this cemetery is unacceptable and unprofessional. Remember you pay for everything 💯 No one has called or Apologized for all the inconvenience and lack of...
Read moreLosing a loved one is never easy, but the care and compassion we received at Park Lawn Cemetery made all the difference during such a difficult time. From the moment we arrived, the peaceful surroundings and well-maintained grounds provided a sense of comfort and serenity.
What truly set our experience apart was the exceptional service provided by Gloria. She went above and beyond to ensure that every detail was handled with grace, professionalism, and genuine kindness. She guided us through the process with patience and understanding, always ready to offer support when we needed it most. Her attention to detail and willingness to accommodate our wishes made the service not just an event, but a heartfelt tribute to our loved one.
In a time of sorrow, Gloria’s dedication and the tranquil beauty of Park Lawn Cemetery provided us with a sense of peace. We are deeply grateful for the care and respect shown to our family, and we highly recommend Park Lawn to anyone seeking a place of dignity and compassion for...
Read morePark Lawn Cemetery earned my trust and respect when they took care of my father’s Funeral arrangements when he passed away. They went above and beyond for my family, first and foremost the staff is very friendly and welcoming, they are very detailed and organized. Yolanda (Yoli) is so amazing and caring, she communicated with me and walked me through the entire process from beginning to end. She helped make everything go smoothly and she genuinely cared about my family’s concerns and needs. We need more people like this everywhere, Park Lawn Cemetery over exceeded my expectations by providing exceptional services especially during a very difficult moment. Even after the service and contract is complete the customer service is incredible they call, text and send you information including links for grieve support if needed.To other families researching where to lay a family member to rest, I definitely recommend Park Lawn Cemetery as a final...
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