About Computers Tampa — Attraction in Citrus Park

What an amazing experience I had! My Asus laptop is 6 years old (built in 2014) and I bought it at my local Best Buy store along with two Geek Squad plan protections (software and hardware) on June of 2014. Just two days ago, my laptop’s hard disk crashed closed to 7:30 PM; and, right away, I took it to Geek Squad and they told me that I had an old plan protection of which would not cover data recovery and I would have to pay –at least– an amount of $400.00 for data recovery without even mentioning the price of a new hard disk as well as having to leave my laptop with them for a minimum of three days if it would only be a hard disk issue because it could also have been a motherboard issue, Geek Squad had mentioned that to me. I was devastated. I left Geek Squad with no hope while holding on to my malfunctioned laptop on my arms close to 9 PM on Monday night right before they were closing their store.

On the very following day, I called Asus technical support and they provided me with “All About Computers Etc” address and phone number as one of their authorized repair/service location. Before going to “All About Computers Etc”, I called them and I had the pleasure to speak with Lon, who was extremely knowledgeable, helpful, and just genuinely showing his interest in helping me with my laptop problems. Needless to say, I got in my car and went straight to “All About Computers Etc” and boy, am I glad that I had picked their store among all the other service locations that Asus had provide me. Lon right away turned my laptop upside down; unscrewed the bottom of my laptop in order to remove its hard disk; plug the hard disk to a diagnostic equipment; and confirmed that, indeed, I had a bad hard disk, which Lon discussed his next action plans with me; pricing of everything; and estimated time of completion— all with the utmost efficiency and attention to detail which I did not get from Geek Squad. Minding you that I have been paying for Geek Squad’s protection plan an annual renewal for the past 6 years. My laptop had to stay overnight at “All About Computers Etc” for cloning data; everything got retrieved; I did not lose any of my data; I paid for a brand-new hard disk (1 terabyte); and picked up my laptop today right after lunch time. My out-of-door price was $125.00, which included labor plus the cost of the new hard disk. Right after leaving “All About Computers Etc” today, I could not help but to drive right back to Geek Squad in order to show them how ridiculous they were with me on Monday night; all the same, Geek Squad was defensive by saying that my current protection plan does not include data transfer as their current plan now does.

Like I told Lon today, he has got a new customer for good! I sincerely hope that my above experience depicts the obvious: if you have a computer issue, it is well worth to take your computer to “All About Computers Etc” and let them give you a sincere diagnostic without gimmicks. “All About...

I recently purchased a high-end computer from the store "About Computers" in Tampa and I couldn't be happier with my experience. The staff at the store were incredibly helpful and knowledgeable. They took the time to understand my needs and recommended the perfect computer for me.

I was especially impressed with the level of personal attention I received. It was clear that the team at "About Computers" really cared about my satisfaction and went above and beyond to ensure that I was happy with my purchase.

The computer itself is top-of-the-line and has exceeded my expectations. It's fast, powerful, and has all the features I was looking for. I'm confident that it will serve me well for years to come.

Overall, I highly recommend "About Computers" for anyone in the Tampa area looking to purchase a new computer. They have a great selection of high-end options and the service is top-notch. I'm very happy with my purchase and will definitely be returning for any future...

Lon was so friendly, great, down to earth, and really cared about my issue.

I have an ASUS laptop which was not making a connection in the charging port area. Most laptops would be an easier fix but my specific model is a little more unique. I did some research and learned that my charging port would need to be soldered on. After calling two other repair companies in the area (one of which said the computer would most likely be deemed unusable and need a new motherboard), I called Lon and could tell that he knew his stuff, as he immediately mentioned it would need soldering.

He was great throughout the process, and kept me in the know about how my repair was going. My charging port is all fixed and working great now. Highly recommend Lon and All...