Conway Veterinary Hospital — Attraction in Conway

When my husband and I were talking about adding a four legged member to our family, we both agreed- we needed to find a new veterinary office. After looking at maps for proximity to our home, reviews online, and perhaps most importantly a graduate of the UF veterinary program (go Gators!), we decided to give CVH a try.

After two visits, may I just say: prayers answered.

Speaking to Jennifer on the phone when making our initial appointment was a delight and Erica has also been kind and helpful. I was apprehensive about the curbside visit (understanding the necessity, but also worried since it was our first visit), but my fears were quickly squelched after my phone conversation with Dr. Bob. He was knowledgable, thorough, kind, personable, offered up some helpful care tips, and didn’t make me feel rushed. And when I dropped our dude off for bloodwork, Kyle was also very kind, eager to assist, happily accommodated a last minute request, and took the time to answer my questions. And EVERY PERSON has commented on our sweet little guy in a complimentary way! Every single staff that I have encountered has been kind, knowledgable, patient, and is definitely smiling behind their masks. Thank you guys for being you. You all care about what you do, we can tell, and we appreciate you so much because of it. We are thrilled with our choice of your office, and we look forward to our ongoing relationship...

I took my dog a year ago to get all of his shots. He is a chow chow. My dog was muzzled and sedated but the sedation didn’t work that well on him. The doctor and vets were still able to get his shots. They just had one vet technician to hold my dog still while the doctor ran test on him. I got a call the day I’m suppose to be going into the vet office stating they are refusing to even see my dog again (last time they saw him was a year ago). They told me they no longer will be doing business with me and that the owner/doctor Dr. Porter recommends I go elsewhere or a mobile vet to come to my house. I’m extremely upset because they didn’t even try to see my dog again. They put in 0 effort and I felt they were very judgmental. They seen my dog ONCE which was a year ago. Based on that one encounter a year ago, they are refusing my chow chow to ever come back. I could see if I went today and my chow chow was just acting horrible and aggressive towards the staff then when the vet turned me down they could justify the reasoning in doing so. They could have even refused me last year when I went with my chow chow but to refuse me and my dog from going there a YEAR later without seeing my dog?!?! I’m extremely upset and I know myself as well as my dog were wrongfully judged/discriminated against by the staff and owner. I wouldn’t recommend this vet to anyone who has a dog who is terrified of vets or an...

Trying to help my Mom, I brought my mom’s cat to this vet as a new patient for initial exam and shots. At the time, her cat was less than a year old and needed to be neutered, as well, as he was rambunctious and had scratched/bitten my Mom. The vet tech, without really listening, immediately assumed the cat could be rabid!!! We were there for an exam/rabies shot! When Dr. Porter came in the room, he didn’t even look at the cat still in the carrier. He had already decided our cat had to be quarantined! We were pressured to surrender this perfectly good cat! It was very sad, my Mom who was with me was in tears. We eventually got the cat back later that evening from County Animal Services. But the needless trouble has continued more than 2 months later as we’ve had to complete an online good pet ownership class, AND pay a fee, AND get a round-around from a fat county bureaucracy primarily concerned about job security. To add insult to injury, the vet’s office kept our pet carrier. It’s been one thing after another. Long story short, were not listened to at all by this doctor. I will never go to this vet/office again! I do...