A4L America — Attraction in Norcross

Our dishwasher died a couple of weeks ago, and we had been looking for a replacement online and in-person for a couple of weeks. Apparently there is a stock shortage due to the pandemic, and either no one has any in stock or the delivery date is over a month out (and then gets delayed even further eventually).

This place had 10-15+ dishwashers in stock, along with hundreds of other large appliances (fridges, washers/dryers, ranges, etc). We were a little bit hesitant at first, but found one we really liked, paid, and took it home to install it ourselves. Unfortunately, when we went to run it, the dishwasher started leaking in the front. I called them the next day and they sent someone out same-day to take a look, confirm it was defective, and then allowed us to bring it back and get a replacement.

They have a 48-hour (no questions asked) return window and a 90-day exchange window, and they actually stand by their products. They could have easily given us a hard time on the return/exchange, but they were incredibly kind and accommodating. We even ended up going with a slightly lower model, so they credited us back the difference.

Their items are new, but out of the box. Some have scratches/dents, but most are genuinely perfect. These appliances are 40% off retail, so completely worth it as well!! Give them a try next time you’re in the market for a...

I purchased a fridge, dishwasher, and range from Appliances 4 Less in April 2024. Within 5 months, the fridge stopped working. When I contacted the manufacturer (Kenmore), the repair estimate was nearly the same as the purchase price. Appliances 4 Less only offered a 3-month warranty, so we ended up scrapping the fridge and replacing it with a new one from home depot, which has worked without issue. At 13 months, the range also failed. Unfortunately, the serial number sticker had been removed, which meant the manufacturer was unable to provide support. A separate repairman quoted a price nearly the cost of a new range. Once again, I was left with no option but to buy a brand new range. In total, I spent over $1,500 on 2 appliances from this store, and both failed in just over a year. While the prices may seem attractive, it’s unclear how these items have been handled or refurbished before sale. I would caution anyone considering a purchase here: the short warranty and lack of manufacturer support can quickly erase any...

Dishonest Merchant

The store clerk promised that if the product was unsuitable, it could be exchanged unconditionally on the same day. However, after exchanging the product, when it came to refunding the price difference, the store owner insisted on additional charges, citing "No Returns or Exchanges" printed on the sales receipt. They also did not allow the clerk who handled the transaction to speak with us.

When inquiring about the warranty in the WeChat group, they promised 2-5 years, but at the time of payment, they said it was only one year, and the customer had to first...