Beware : Based on my experience with this company .. Incredible how companies now a days do buisness . I went to this establishment last week … I asked for two quotes but their prices were to high .. both quotes received were on glass tops as I mentioned in the store to the salesman I was not interested in wood because I found glass more appealing as all my home furniture has glass and this would be a piece for my home. At that point I left and a few days later the salesman calls and states he is able to lower the cost of the desk I saw to $1,200 and if I wanted Saturday delivery it would be $350 .. to me it made since because before leaving the store a few days before I had mentioned I would offer $1,600 delivered .. in this case with taxes and delivery of product I was looking at $1,658.50 … so it was very close to what I mentioned in the store. Upon delivery prior to the driver unloading he mentions the desk being all wood which puzzled me because I expected the glass desk I walked in to the store and saw. Immediately I tried calling the store but no one would answer , then the driver calls and they answer him. They tried telling me the desk I ordered was all wood and I immediately interrupted and said no what I saw in the store and what we spoke about and what I sent in the quote was glass .. I was even specific and attached the picture in the quote .. yes the desk has wood parts but the top is glass … A gentleman claiming to be the owner answers and said he knew exactly who I was and the type of person I was . Not sure what he was trying to imply since I never saw him in the store nor did I ever speak with him. He follows by saying he will not return any funding and if he were to refund anything he would add all the restocking. I disagreed and followed by saying why would you charge me any restocking for something I did not order. I was clear in the store and clear on the quote I signed. Till this day I have not received any sort of funding back and owner continues calling me stating he wants me to retract the reviews online or he will try and do a lawsuit .. So the one not returning my money is now calling and harassing and threatening. This is unheard of and everyone needs to know how this buisness treats clients. There are many stores that will respect and listen instead of...
Read moreI was getting ready to open my new office in Doral and I had one problem: finding high quality, modern and exquisite furniture to match the quality of my business. Luckily, a good friend of mine recommended me to Marcus Office Furniture World in Miami. So, I went ahead and checked out the showroom and what a surprise! The selection was incredible, and the staff was more than knowledgeable in their industry. The pricing is fair, which is what kept me with them! My employees are enjoying their egronomic chairs and so am I. I must say, when I do begin to branch out, I will definitely be...
Read moreI have nothing but great things to say about Marcus Office Furniture. Jennifer is the sales associate we have been dealing with. She is amazing and goes out of her way to make sure that the client has a wide selection to chose from and helps with every step from options through the delivery and installation. We have purchased many products for our new office from Marcus Office Furniture and are ready for another purchase with them for our conference room. They have a great selection of products and are kind, courteous and know how to treat their...
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