Montgomery County Animal Care and Adoption Center — Attraction in Christiansburg

I want to note before anything that I understand the shelter probably has a quota for how quick animals are adopted out, which I am sure is a consideration in the process of all of this, AND that from the little history they receive about animal when the come in they cannot always predict their future behavior or needs, and I don't fault them for this but just wanted to share this as a encouragement, in my opinion, for more proactive measures before sending animals home:)

I just LOVE my sweet kitty Simmie I got from them. I am thankful for Montgomery County Animal Care for helping bring us together - but I will add I wish there were some medical measures taken before I took her home. While the adoption cost is low, once I got her I had to finish her vaccinations, microchip her, deworm, test for FIV & FeLV, and get a second surgery for her spay incision that wasn't fully healed. It had broken open on the one day of the week their vet staff is out of office (It is stated on the take home papers that day of the week the vet is not there which was stated ahead - no fault of theirs - and I appreciate they offer their own vet for reexamination after adoption) but she essentially had to have an emergency procedure to close to wound, I wish I was sent home with an E-Collar on her.

This was my first pet adoption, so while it was stated up front that they don't offer those services prior to adopting out the animal, now that I have had her several months and understand this all a bit better, I would have been happy to pay a higher adoption fee that would have included the second round of vaccines, microchip, deworming (which she ended up needing), FIV/FeLV testing, and truthfully that she was kept just another few days so she would have been fully healed from her spay incision and would not have needed a second surgery the very next week. Her recovery from surgery should have been 7 days but it ended up being more like 3+ weeks and many vet visits.

I fully recognize that some of this was unforeseeable on the shelter's part and there is a note in the contract I signed saying they shared all these know and aren't responsible for what happens on the other side of the adoption - but all of this to say I would have been happy to pay a $100/150/200 adoption fee upfront to have avoided, as a new pet parent, scrambling to figure it out myself once I was home and running to the...

The worst experience at a shelter I have ever had. When my dog and I visited to find a new family member we did not have a pleasant time. The woman at the front desk seemed annoyed by us and was not friendly. We were told that my dog had to stay out in the car on a hot day while I looked at the available dogs. When I mentioned that I was not comfortable leaving my dog in the car especially with the weather, I was shrugged off and ignored. Luckily, a friend that volunteers at the shelter offered to hang out with my dog inside their lobby. I can understand properly introducing the dogs but I do not understand why my dog can not wait in a waiting room or area as like every other shelter we have been to. The dogs and kennels are well kept and clean however many dogs had absolutely no info to share which was frustrating. When I finally felt a connection with a couple of the adoptable dogs I let the woman at the front know. She very rudely and abruptly said "NO" with a big smile. I was taken aback as I would never ever expect that attitude from someone who is supposedly working to save animal lives. After taking a second to recompose, I asked her why and she said because the dog was not good with other dogs. I know many dogs are not good with dogs however it was clearly shown in several places around the shelter that this dog was indeed good with other dogs. I felt as if the woman simply did not care for me or my dog and could care less if we rescued a dog from the shelter. For once in my life I found myself wanting to leave an animal shelter as quickly as possible. The kicker to this review, my friend who volunteers asked the other day about the dog we wanted to meet, she was told the dog is great with other dogs. When my friend explained my experience and how the dog could have had a home by now (she has been in the shelter for at least 3 months now) the woman simply said "they can come on in and meet her" without any apology or explaination. My friend then explained that I live over 3 hours away and the woman just shrugged. It was the same exact woman at the front desk....

Came for a visit on Saturday as my partner and I were interested in getting a cat. The staff at the front desk were so kind, helpful and really cared about the animals they host. The cats at the facility had nice clean little shelters and we were welcome to stay and meet the cats for as long as we liked, which I really appreciated. I found a cat I absolutely fell in love with, named Lily and I got to take her home that very day. The facility gave me so many sheets with her medical records and told me the most they knew about her history, which I really appreciated. They also gave me vet and vaccine information, as well as some toys, treats and goodies to take home with my cat. The provided a box carrier to take her home in too. I am absolutely in love with Lily and I'm so happy to have her, she's already made my whole year. The adoption fee was also a very reasonable priced. Overall, this was an incredible experience and I couldn't recommend more checking out this place if you...