UFC Gym North Miami

UFC gives you 7 day free pass, but it's not worth your time. I thought the purpose of giving free pass was for the client to get a great experience and hopefully join the program. Well if my first day was any indication of this UFC failed miserably.

The day I went to take my first class-kickboxing and conditioning class, I stood at the counter for about five minutes and no one ever acknowledged me so I yelled and asked was any working there? Three males-trainers came over, and I spoke with one of them. I told him I had a 7 day free pass and was there for the kickboxing class. He just pointed me towards the class. I asked if I had to sign anything, and he so no. He didn't offer any information on the class or what to do on my next visit so I asked what to do when I come again, and he said just give your name. I'm thinking, wow... As I stood there, the boxing trainer-he told me who he was, came over and asked general gym questions. This was not the instructor for the class. I told him why I was there so he introduced me to the instructor and told him this would be my first kickboxing class. He even let me borrow his gloves for the class.

Now as for the class, the instructor did not acknowledge me although I had never taken a kickboxing class before.

UFC, customer service and showing interest in potential members is key. You will never obtain the consistent membership you need for this location to succeed if what I experienced is the norm.