Lifeline Technology Solutions — Attraction in Cranford

I Had a stressful and terrible experience with Lifeline Technology Solutions.

1st bad experience was when I asked for TWO DAY express shipping for the computer parts that cost me over $30. The parts did not arrive until the NEXT WEEK......

2nd I brought my laptop in and left it to get fixed, when I went to pick it up they did not turn the computer on and show me that they actually did they're jobs, and the computer was fixed

3rd I get home and the part that was broken my keyboard (only a few keys didn't work) was fixed, BUT now all of a sudden my charger doesn't WORK!! Which it did work perfectly fine, before I brought it in to Lifeline Technology Solutions. I would plug it into the wall and the charger would light up green, but as soon as you try and plug it into the laptop to charge it the light shuts off immediately!

4th The plug that you put into the outlet is COMPLETELY diffrent! I feel like I'm going crazy, BUT I know how it feels like unplugging and plugging into different outlets and this new plug is a completely different shape, and smaller!

5th Lifeline Technology Solutions had no SOLUTIONS! Excpet they think, that maybe, but they're not too sure, but possibly my motherbaord is now BROKEN!!!!! My motherboard was completely fine before bringing it in. The guy who own the place (don't even know his name, thats how little he interacted with customers) was no help at all.

All in all, I sincerely REGRET my busines with Lifeline Technology Solutions. NEVER should have used them, my laptop actually WORKED before they "fixed it" I just had to use the on screen keyboard. Now my laptop is a brick, and I have to send it to Dell. And College starts very soon.

Only good thing is Rebecca and Jessica are extremely nice, and they refunded me, which is great but I had a WORKING computer before now its a BRICK.

I can not recommend Lifeline Technology Solutions because they have...

My 10 YO desktop finally went to sleep, for good. I decided to look locally from Clark, and found Lifeline Tech in Cranford. After calling them, Jason was very helpful in determining exactly what my goal was: recover data and fix an old PC, or recover and transfer data to a new PC. Understanding a 10 YO PC is, in fact, OLD, I was focused on a new PC. Jason made it very clear that he was fine if I went to a "big box" store and bought a discounted PC, and he would gladly recover and transfer my old data to a PC that I bought somewhere else. I opted to buy my Dell PC from Lifeline. Although he told me he would have my new PC (with the recovered/transferred data) ready the next day, it was ready the same day! His team member, Rebecca, called me at home to go over a couple things and to transfer my Norton subscription to my new PC. He also provided the adapter cables I needed to connect my old 23 inch flat screen monitor. Great job to Jason, Rebecca, and Lifeline Technology for helping me with my home PC issue. And based on checking other prices, I'm happy with what I paid. Highly...

Hello Craig Roberts from RSC. Lifeline Technology Solutions was instrumental in the Microsoft Authenticator transition. Here is the message I sent them. My father was one of the original road reps in the sixties with Gillete, then Eastern regional manager for Avon in NYC before he started this business in 1979. He taught me that you cannot put a price on excellent customer service, but you can on all the rest. I sent the below message this past Friday when they helped us at 4:45pm I cannot recommend them enough. Craig Roberts President Roberts Sales Corp

Hi Jason My wife and I are 2nd generation owners of my fathers’ business in the toy industry. While we have had key accounts over the years, the backbone of our business is locally owned independent business (toy & gift stores). Many are owned by families, and we’ve had 30-year relationships with many. I have more respect for these retailers than anyone else, it’s brutal running a small business. I always seek out whoever is best in any field, and without exception, they are people like you. Thank you for all you do.

Craig &...