Doland Jewelers Inc — Attraction in Davenport

My visit with my first time buying expensive jewelry. I was trying to get something for a third year anniversary. Also when I was there I looked at engagement rings. Seeing that they were all around 15,000. I was looking and found a necklace to get for my anniversary gift. After getting at home and giving it to her the next day the necklace was lost. We did eventually find it and it had a broken clasp. I brought back to the store to be repaired or refunded. They said they could repair and about a week. I also said they would call me in a week and let me know. I waited about 10 days before I call they said it was not ready yet and they were waiting for parts. They said they would call me in a few days on a Tuesday and let me know. No phone call came I waited another week then I called again they said it was not done yet and that they would give me a call. I did after a few more days get a call and was able to come and pick the necklace up. Maybe being that I don't buy expensive jewelry often this is how it works. I expected different and I expected calls when told they were going to call. Might be just me and this is just how jewelry stores are. I was disappointing that it took...

Honestly the best jewelry store I've ever been to. At first I didn't like the idea of going into a jewelry store because I didn't want to be pressured into committing to anything or sold something I did not want. When I went into Doland, Teresa was the first one I talked to. We talked for about an hour about ring engravings and I felt that she was listening to what I wanted and that all of my concerns and questions were heard and answered. After that I decided to shop engagement rings. Teresa spent a few months looking and found me the perfect diamond, the diamond I wanted without ever trying to force me to buy one I didn't want. Will helped me custom design the band and after a few weeks of re working it we got it perfect. The ring is gorgeous and the staff at Doland have been completely amazing throughout the whole process. These guys really do exceed in all they do. They have outstanding customer service and everyone remembers you and talks to you when you go in. I recommend everyone go to Doland for ANY jewelry needs. Absolutely amazing place with even more amazing staff. Wouldn't dream of going...

I chose to go to Doland after my son and his wife shared their great experience with all their purchases there . They do amazing custom pieces and designs . For me the drive is so worth it. My husband bought me a ring for our 50 th anniversary that will now be a family heirloom , it needed resizing and I chose a hinge sizing , it is amazing ! The craftsmanship is perfection , you would think it came that way . Diona helped to make that day and purchase a wonderful memory . I have since returned and bought from Skye as well , both are great ! I have gotten a lot of jewelry over the yrs from a lot of different stores and jewelers , Doland has far surpassed them on availability and selections . They are so willing to go the extra steps for their clientele . They are now my go to store . I will be back and highly...