Very disappointed with this spa. I used to come here regularly, but today was the last time — I will never set foot in this place again.
For the past six months, I’ve been coming often for massages. I even once personally took one of their spa therapists to the hospital because she wasn’t feeling well, and the manager refused to come. After such a gesture, I didn’t even receive a thank you or any kind of discount.
Today, I had a massage done by a male therapist — which I wasn’t informed of beforehand — and I had already paid, especially considering that their prices recently increased. Once the massage was over, I left the room, only to have the therapist run after me asking for a tip. I didn’t particularly enjoy the service, so I said I would leave $10. He laughed in my face and pressured me to leave more — which I ended up doing, but this behavior is completely unacceptable.
You do not chase customers down and pressure them into tipping. If someone didn’t leave a tip, maybe it’s because the service didn’t deserve one.
This place has become a complete disaster. Avoid it...
Read moreI tried cupping therapy at Ooh La La, and I was thoroughly impressed with the experience. From the moment I walked in, the atmosphere was calming and professional, making me feel at ease.
The therapist Susan was highly knowledgeable and took the time to explain the process, benefits, and what to expect during the session. She ensured I was comfortable throughout and adjusted the suction intensity based on my tolerance level.
After the session, I noticed immediate relief in my muscle tension and improved circulation. The marks faded within a few days, and I felt a significant reduction in my chronic back pain. The overall experience was rejuvenating, and I left feeling relaxed and refreshed.
The cleanliness and hygiene standards were excellent, and the service was reasonably priced for the quality provided. I highly recommend Susan to anyone looking for effective cupping therapy. I’ll definitely be returning for...
Read moreA while ago I was looking for a spa that provides a nice, clean, professional place, that provides a deep tissue massage since my back was hurting from lifting way too much weight at the gym. I’ve now gone back several times and will continue too. Amanda has helped reduce the tightness in my back. I would recommend to anyone that lifts weights and wants to loosen up their muscle tissue. I also appreciate as a small business owner myself, seeing the hard work Amanda has put in to build her business, so very happy to support her as a...
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