I was recently retained by a friend and business associate to cater her wedding at Quebec Place at Fairmount cemetery on May 18,2017. I called to inquire about touring the facility on April 17, 2017. I spoke with an associate there and told her I would call back as the date got closer and schedule an appointment. The same associate then called me May 4th and told me they required an insurance document from me and it was due 30 days before the event. I wasn't sure why she didn't mention that in my first phone call to her and asked her to email me exactly what I needed to ask my insurance agent for to avoid any mistakes since the date was less than 2 weeks away. We set an appointment for my tour and I told her I'd bring documents with me. Less than 10 minutes later I received a text from my client stating Fairmount cemetery had called her and informed her I didn't have the proper documentation to cater there. Needless to say, the bride was very upset. I explained to her that at that time I did not have it because it's something only my insurance agent can provide and I had called my agent to provide the venue with necessary documentation. My insurance agent emailed them documentation within 24 hours after being asked for it. One might assume they would then call the bride and ease her mind but they chose not to do so. When I went in for a tour of the facility I had to ask the event director there how our phone call went from me telling them I'd bring the documentation to our meeting to them calling the bride less than two weeks before her wedding to tell her she had no caterer. I was expecting an apology and instead I was met with an attempt at intimidating me and insults regarding my catering experience. (I've catered Barrock Obama, his press corp and secret service agents on 36 hours notice, I've catered Bill Clinton, numerous other presidents of other countries, ceo's, governors and mayor's) I decided not to engage in their insults, take the tour, leave and proceed in catering my friends wedding. On the day of the event, staff at the cemetery watched me set up a champagne fountain, watched the father of the bride bring in beer and wine. The staff members even wheeled in a portable bar for us to use. One hour before the ceremony was to take place the event director at the cemetery came to inform us they weren't aware alcohol would be served and unless we had another insurance document covering alcohol none could be served. My agent wasn't able to provide it on such short notice. I have to wonder why they spent time watching us bring in alcohol and helped us by providing a portable bar, instead of mentioning then no alcohol was expected and we needed to provide another document. Instead they waited until last minute so nothing could be done at that point. Then during the event they had 3 staff members standing at doorway to the event space glaring at the guests the entire time holding their contract. I'd also like to mention on 3 different occasions while I was setting up 3 dead bodies were transported threw the hallway that separates the kitchen from the event space and I had to stop what I was doing so they could continue costing me time and also making me wonder how the Health Dept. would feel about this. Towards the end of the event, Fairmount staff members started removing linens I rented from the tables before all the guests had left the space. The clients had the room for two more hours and they couldn't wait until all the guests and wedding party had left to start removing linens I rented and placed on the tables as if they were telling us hurry up and get out. I would not recommend this event space to anyone for several reasons but mainly because or their lack of customer service skills and unwillingness to admit when they are mistaken and apologize. The dead bodies being transported in front of me doesn't help either. I felt as if they were purposely trying to sabotage...
Read moreFairmount Cemetery is a beautiful cemetery full of history and love for those past gone. In the front half of the cemetery (facing Alameda Avenue), there are souls who were laid to rest starting in the 1800s. The gravestones are made of beautiful statues, mausoleums and pieces of heartfelt art to complete their forever resting spot. Moreover, Fairmount is still an active cemetery and even the newer graves are beautiful to see and visit.
Fairmount has several lush trees, bushes and flowers surrounding it and throughout giving it a feel as if you are walking through nature or a beautiful park. I have often seen joggers going for a daily run through the cemetery because of this. Even I myself regularly walk through it. This cemetery has a peaceful feel to it and it is well maintained.
The employees can be seen driving around in their golf carts staying busy to maintain the cemetery. They are also very nice and will answer all the questions you may have about the cemetery. Although I have not interacted with them much they seem friendly, caring and busy doing their jobs. They even keep an eye on people like the joggers and I to make sure the security of the cemetery maintained as well. Lol
None of my family members are currently burried here but I thought if we were ever able to afford it, this would definitely be the place I would chose for mine and my family's forever spot. It even has a big beautifully detailed gate surrounding it that is locked at dusk to keep it safe. If you are thinking about getting yourself or a loved one burried here, I would say you are choosing the best spot in Denver to do so. It meets every expectation a forever spot needs...
Read moreVisiting our ancestors is a very important thing to my family's culture. We believe they should have a beautiful space. When we first bought the lot it was exactly as we wanted. However, for Years now, the lot has been poorly taken care of. Whenever they mow, they either barely get close to our headstones or the headstones are hit and moved out of place. There are dead and leaning trees all over the place. There are countless weeds undoubtedly everywhere. We have talked to the before, but it never seems to change. Prior to a burial, we asked them to mow the grass in our lot in order for it to be presentable and they did not do that at all. While we will continue to come here because this is where our family is, it is extremely disappointing as well as disrespectful for...
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