Excellent help. Greeted by Steve as I walked in the door. Normally I would not shop OD for a computer, but they were having a laptop I wanted at big discount. The catch, it was listed as online only, and a computer is not something I want to show up in a damaged package, leaving me between the seller and the shipper as to who makes it right. Or gets taken by a porch pirate, leaving me in the same position. Steve was able to order it for me and have it shipped to the OD location. Two days later I got a call it was ready. Went to pick it up, and Barbara (?) quickly brought it to me. When checking the box label fine print it looked to me like the specs said 4Gb instead of the 8Gb ram it was supposed to be, but Barbara's keen eye saw it was 4Gb+4Gb, yes, a total of 8. Among the best in-person retail experiences I have had in...
Read moreUsed to like shopping at the Durango location, but lately the store is always hot. Today I went in for a few supplies, a desk, and chair. I got a few things in my cart (and noticed some items had literally doubled in price since my last visit about a month ago), and started looking at chairs. After a few minutes I was so uncomfortably hot that I decided to shop elsewhere for the desk and chair. I thought it was just me, but a couple of other people made the same observation as I headed to the register with the few things I already had in my cart. It was 84° outside, with a very light breeze, and I immediately felt better as I walked outside. That's just too hot for any store, in any season. Especially July. On a better note, the staff was friendly and helpful, as they...
Read moreLove Durango's Office Depot and been shopping for years. Unfortunately, this last trip I was shocked to learn that Office Depot makes employees come to work sick. No, not a headache or tummy ache. The customer next to me had a very nice clerk come to help her, but he obviously was in the midst of a horrible virus or cold. He was sweating, flushed, holding tissues to his nose which was red and swollen, coughing. I know employers can be rough in Durango, but none of us want to be exposed and sick ourselves. Elderly people can't get sick. I can order on line and have it delivered, rather than risk exposure. Office Depot have some consideration for both sick employees who need to be home recovering and not exposing hundreds...
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