I went to Giant to pick up Hawaiian rolls and they had the 12 ct @ $5.99 or 24 ct (no price). So I inquired with the deli about the cost where I was told by Bill that they were very expensive but if I still wanted them I could take it to customer service for a price match. I don't even know what that means as I have no price. Spencer did try to help but has not been there long. Bill has been there for years. He was just as rude and arrogant as he always is. Bill went back to standing around and talking with 2 other people behind the counter. They had no customers. I did go to customer service where there was only one person and the front was very busy. The same girl at customer service was also tending to self checkout. She did try to scan it and it came back item not found. She did apologize as she could not sell it because there was no price and she could not leave to find it in the computer. This I understood. I know the case comes in with more than the three on the shelf and they obviously did sell some as they only had three left and I have purchased them from there a long time ago. I did go buy a pack of 12 and will get more tomorrow from another store. This store has gone downhill and I will not be shopping here anymore unless absolutely necessary. Clearly there are only so many people that can do anything at this store and Bill from the deli is not...
Read moreI shop here frequently and this past Saturday I purchased a party pack of wings and a 4 pack of chicken thighs among other items. I was shopping with my 3 small children and spent almost $200. I refrigerated the chicken immediately to cook Sunday. As soon as I opened the chicken wings I noticed the foul smell and some pieces were purple on the bottom. The chicken thighs were fine. The price of groceries is already a lot. I certainly do not want to spend 10.97 on spoiled chicken. And it’s not the first time I had an issue because once previously some pieces of chicken were discolored. I threw it away immediately and I didn’t bother to take it back because the store is 15 minutes from me and too much of a hassle for $10. It is extremely important to make sure the food that is being sold is fresh. I have a family of 5 and 3 small children. That could have been terrible if I didn’t check it first. I was completely disgusted but I always make sure meat is fresh before I start to cook it. The store needs to do better. I’m not sure I will risk it again because I do not like to...
Read moreEvery other experience I've had here was fine, otherwise I'd leave a 1 star review based on tonight's visit. The cashier, Liam, was rude and bad at their job. Probably partially because of the recent switch away from plastic bags. They were determined to have me carry almost everything separately without bags because they were convinced the paper bags would fall apart if you put a single can or glass jar or bottle in them or anything with the slightest bit of condensation. I quietly told them to go ahead and put most of it in bags and they got very annoyed with me, telling the next customers how people never listen to them and I'm going to regret it. They kept acting like I knew absolutely nothing every step of the checkout process. By far the worst experience I've had with a cashier anywhere in the past few years. I'm generally understanding of service workers and I'm not quick to anger. This person was determined to be unkind the entire time. Maybe they were having a bad day, maybe they need retraining. One way or another I did not deserve to be treated...
Read more